Join Venbrook


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Our Culture


Venbrook's culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. Click on any photo to take a closer look at our memorable moments...
Venbrook Events
2018 National Sales Meeting

Save the date for Building Strong Teams and a Winning Culture!

This year's 2018 National Sales Meeting will be at Caesar's Palace in Las Vegas, NV from October 2nd through October 4th. We look forward to an energizing event for our sales and management teams. 

Learn More
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Johnston Team taking a swing during the 2023 ECA Golf Tournament
Brooks annual "Take Me Out to the Ballgame" event with the best insurance carriers and clients!
Jamie Shetzer, Senior Vice President, with Al Shetzer, Senior Vice President at the 2022 NTTC Annual Conference
Brooks exhibiting at the PIA Conference in Atlantic City
Maria, our Director of Facilities, hard at work
Venbrook Specialty Services + Venbrook Claims Services
Our East Meets West sales meeting welcome sign!
Our fearless leader, Jason Turner, motivates our Sales Teams during our 2023 National Sales Meeting in Las Vegas
Beach clean up from coast to coast!
The Brooks Team comes together during the 2023 National Sales Meeting
National Intern Day!
2023 National Sales Meeting
Happy Halloween from Christina our Technology Director
Alison Myers, Executive Vice President, Employee Benefits Practice, with Heather Raskulinecz, Senior Account Executive at CAHU's Women's Leadership Summit
A group outing at TopGolf, Las Vegas
2022 RIMS Conference, Carl Warren Team
Congratulations to Cindy Shin, Senior Director - Property Programs, for being awarded the 9th Annual Targeting Talent Trophy at TMPAA's 23rd Annual Target Markets Summit!
2023 League of California Cities joined by the Carl Warren team

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


Join Venbrook

Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

 

We are committed to building lasting relationships with you and delivering value to your career growth.

 

Areas of Responsibility:

Client Service

  • Independently manage a specific number of assigned accounts.
  • Demonstrate an understanding of routine coverages and policy terms and be able to clearly articulate this information as needed to students and college faculty.
  • Keep client files in order in accordance with policy and documentation procedures; document all account activities in a manner which is clear to others.
  • Prepare coverage letters, check policies for accuracy, issue binders, process invoices and set up files.
  • High level of customer service via phone and email
  • Data entry

Claims/Processing

  • Enter claims in claims system.
  • Submit Claims to respective insurance carrier/TPA.
  • Statements/Bills [contact medical provider for proper billing].
  • Enter processed EOBs (Explanation of Benefits) received from carriers.
  • Monitor Catastrophic claims throughout the year.
  • Generate claim reports upon request.
  • Assist and answer any questions or concerns for students, medical providers, and college officials.

Miscellaneous

  • Assist with any other tasks/products offered by Student Insurance
  • Monitor info incoming emails: info@studentinsuranceusa.com
  • Assist with any K-12 inquiries when needed.
  • Assist with International student policy inquiries when needed.

 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands to finger and grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift, and feel. This job requires the employee to have close visual acuity.

 

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

 

Job Type: Full-time, Remote

 

Salary: ~ $40,000- $45,000/ per year

 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance

JOB TITLE: Senior Claims Examiner

LOCATION: Los Angeles, California (in-person)

COMPANY OVERVIEW:

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

RESPONSIBILITIES

  • Executes client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives.
  • Proactively work claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines and client requirements.
  • A high level of productivity measured according to the age and complexity of the assigned caseload.
  • Maintains a timely diary of claims.
  • Consistently achieves audit scores of 90% and above.
  • Focuses on providing the client with an outstanding work product.
  • Provides excellent customer service to internal and external customers.
  • Develops strategies for claims resolution with file notes reflecting clarity, focus, control/management, and momentum.
  • Identifies/utilizes vendors and effectively manages the vendors to achieve satisfactory results on both the expense and indemnity costs.
  • Up to 25% travel for field work and court appearances.

QUALIFICATIONS

  • Four or more years handling auto and/or general liability claims for a standard auto and/or general liability insurance carrier
  • Two or more years experience handling litigated claims with a well-developed understanding of the litigation process
  • College degree preferred
  • Strong claim evaluation skills with the ability to identify the issues involved, formulate an action plan, assess liability, evaluate the damages involved, and put a settlement number on the claim and explain why
  • Strong negotiation skills
  • Must be able to function and support others in a team environment
  • High level of personal responsibility and pride in work product

Visit us online at www.carlwarren.com

 

Job Description:

The Senior Account Executive role is a dynamic opportunity for a Commercial Insurance professional with at least 15 years or more experience. A fun and energetic culture is the foundation of this team. By joining, you can be assured of an environment where teamwork, faced paced growth, and the ability to work on challenging benefit plans often through the utilization of claim analytics, health risk management, and complex consultative strategies guide the day-to-day activities.

The Senior Account Executive will manage a client base of Commercial accounts in a manner that promotes an excellent level of service and profitability to both the customer and Venbrook.

Areas of Responsibility:

  • 10+ years’ experience in Employee benefits working with large ASO / Self-Funded accounts.
  • Lead employee benefits clients with development and execution of benefit strategy, marketing, renewal negotiations, and ongoing service.
  • Specialize in benefits design, assessing analytic plan data and compliance.
  • Develop and manage benefits programs that meet the objectives / goals and understand the strategic direction of clients.
  • Successfully serve as the primary consultant contact responsible for overall client satisfaction and employee benefits program management.
  • Proactively work with data analytics partner Milliman to inform and guide client decisions.
  • Consult on enforce products and research new products for both fully insured and ASO customers.
  • Lead the renewal process for existing plans, provided direction to client service team regarding deliverables and supported new business opportunities as needed.
  • Provide strategic direction and execution while being accountable for revenue and profitability of client accounts.
  • Support the client projects, wellness programs, marketing initiatives, and support client’s daily needs.
  • Create and organize Client Education & Compliance Program and Employee Wellness Program.
  • Proficient in Excel, PowerPoint, and Word, with excellent presentation skills
  • Knowledge in Sales Force, AMS, ImageRight, Milliman’s MedInsight data system
  • Minimal travel maybe required.

Qualifications:

  • BA/BS preferred.
  • Minimum 15 years of related work experience California Brokers Property/Casualty License
  • CIC Designation preferred.
  • Proficient in common Microsoft Office applications – Word, Excel, etc.
  • AMS 360 experience required.
  • California Property/Casualty License Required

Additional Knowledge and Skills:

  • Interpersonal Skills.
  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high-quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
  • Presentation skills - Able to independently organize and conduct client or carrier presentations as required.
  • Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.
  • Development - Assists in the training and development of others; committed to personal development and continuous learning.
  • Sales skills - Negotiating skills and ability to identify opportunities to increase revenue.
  • Customer Service.
  • Highly alert to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Manages difficult or emotional customer situations.
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets all commitments.
  • Leadership Skills.
  • Delegation – Able to delegate both routine and important tasks and decisions.
  • Teambuilding – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue.
  • Performance Management – Able to provide positive feedback, as well as constructive criticism.
  • Staff Development – Commits to developing the skills of the team.
  • Motivating Others – Creates a climate where people want to do their best; is someone people like working with and for; makes everyone feel their work is important.

Physical Demands:

While performing the duties of this job, the employee may exert up to 30-50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands to finger and grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

Expected Salary Range: $90K-$147K, DOE.