Join Venbrook


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Our Culture


Venbrook's culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. Click on any photo to take a closer look at our memorable moments...
Venbrook Events
2018 National Sales Meeting

Save the date for Building Strong Teams and a Winning Culture!

This year's 2018 National Sales Meeting will be at Caesar's Palace in Las Vegas, NV from October 2nd through October 4th. We look forward to an energizing event for our sales and management teams. 

Learn More
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jessica, our Programs Manager, showing some Venbrook love
Brooks exhibiting at the PIA Conference in Atlantic City
Ana from our Personal Lines Division
Maria, our Director of Facilities, hard at work
Happy Halloween from Christina our Technology Director
Views from the Hollywood Sign
Chris, Vice President of Commercial Accounts, is happy to be at Venbrook
2016 National Sales Meeting having fun at the minus5º Ice Bar, Las Vegas, NV
Venbrook sling bags for every hiker!
Our after-party bowlers at the 2017 Holiday Party
Victory for our Venbrook hikers at Upper Las Virgenes Canyon
Welcome to Venbrook!
Our East Meets West sales meeting welcome sign!
Beach clean up from coast to coast!
Venbrook Group ladies at a networking event hosted by Arent Fox
Rayma Cathey, Senior Vice President, with Eric Doll and Derek Moore at the Pacific Fuels + Convenience Summit
National Intern Day!
The Venbrook family helps Operation Gratitude!

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


Position: Sr. Manager of Analytics
Reports to: Sr. Director of PMO / Analytics
Location: Woodland Hills   Status: Exempt

Company Overview:

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Summary
Collaboratively plans, develops, tests, implements and monitors predictive or prescriptive analytics solutions to strategic business problems and accelerate growth. Facilitates breaking down business problems into structured analysis by assessing the requirements and/or business impact to arrive at recommended solutions in operational analytics. Be able to draw inferences from data to produce insights and actionable recommendations in the form of analytic projects, striving to positively impact and influence operational efficiencies, business decisions and drive future innovation.

Employee must have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively, and will be expected to manage projects and program execution of high complexity.

Essential Job Functions/ Responsibility
 Provides thought leadership and define analytical and/or statistical methodologies for evaluating operations processes, business problems, and/or ROI of products and services.

 Partners with various key stakeholder to support strategic initiatives and the impact of profitable growth.

 Develops analytics story and visual presentation strategies to ensure data is conveyed in meaningful and interpretive formats for all audience levels.

 Analyzes structured and unstructured data from a number of sources to identify drivers of both problems and results.

 Reviews results, identify variances to planned performance, analyze causes of variance and make actionable recommendations.

 Identifies data elements needed to support business objectives and improve programs.

 Presents insights and findings on major projects to senior leadership. Effectively communicates logic and technical processes supporting the analytic solutions.

 Effectively consults others and influence organizational change, behavior and results.

 Identify trends, opportunities and challenges through analysis and provide data driven recommendations across key areas such as sales, producer behavior and performance marketing

 Utilize predictive analytics and statistical models to gain insights into future performance

 Concept, develop and implement BI solutions for monitoring and analyzing business performance

 Perform deep-dive analysis of KPIs to identify key drivers that contribute to each KPI

 Provide insights and models to management and finance teams in the forecasting & budgeting process

 Proactively provide recommendations on new data sources and metrics for future analysis

 Partner with technology team to continuously validate the integrity of source data inputs and reporting/dashboard outputs

 Collaborates regularly with senior executives and managers to understand/prioritize analytical needs, to deliver solutions and drive implementation.

 Create a data culture & a center of excellence to drive analytics adoption across the organization

 Performs other duties as assigned.

Key Skills & Experience

 5-7 years of business intelligence, data analytics or insights experience

 Bachelor’s degree in finance, economics, mathematics, statistics or related field; advanced degree a plus

 High proficiency using relational databases and writing queries in SQL

 Extensive experience with business intelligence solutions (Looker, Tableau, Power BI, etc.)

 Advanced Excel skills (macros, power query, pivots, etc.)

 Experience working in building a data lake a plus.

 Experience managing a team.

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Company Overview:

Brooks Group Insurance Agency LLC (“Brooks”) is a full-service wholesale distributor of specialty insurance products and services in the property and casualty marketplace providing coverage on both an excess and surplus (E&S) and admitted basis. Since its founding, Brooks has successfully serviced the standard markets and brokered distressed and complex lines of business. As an independent wholesaler, Brooks has the premium volume to create and maintain significant relationships with its markets, enabling a preferred partner status that results in priority attention to submissions and superior service. Brooks’ market strength and expertise includes:

  • Independent wholesale broker
  • High-touch broker specialists
  • Comprehensive business product line mix
  • Collective approach to complex insurance needs 

Job Description: 

The Broker Assistant role is an entry level role for an individual with two years’ experience in the insurance industry and a great opportunity to learn more about the industry. This role will report directly to and provide administrative support to one of our active Brokers and will provide customer service support to various retail agents (Brooks customers). This role will be located in the Brooks office located in Woodland Hills, CA.

 

Responsibilities: 

  • Maintains and services new and renewal policies from quoting, binding, billing and throughout the policy term.
  • Reviews applications for completeness and requests missing information from the retail agent, when required.
  • Follows up on new and renewal quotes in an effort to maximize all new business quotes and retain renewals.  
  • Prepares and delivers the quote and policies to the retail agents
  • Requests changes to policies as instructed by the agent.
  • Maintains compliance with agency’s established processes.
  • Keeps up to date with the various products and services the agency represents
  • Provides proactive and solutions-oriented customer service to all internal and external queries
  •  

Position Requirements: 

  • 2 years’ experience in the insurance industry in a similar role
  • Administrative Assistant background is helpful.
  • BA/BS preferred
  • Experience working with AIM (Vertafore) preferred
  • Strong interpersonal and communication skills and the ability to communicate and build trusted relationships with all levels of staff and external contacts
  • Significant attention to detail
  • Provides a high quality product and takes ownership of work
  • Excellent customer service skills
  • Works with a sense of urgency as required to meet deadlines
  • Acts in a diplomatic manner and responds promptly to customer needs/requests
  • Able to prioritize workload and work under pressure
  • Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills

 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to balance, kneel, crouch, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

 

Title: Senior Claims Specialist

Reports to: Claims Manager 

Company Overview:

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors& Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook 

PRIMARY OBJECTIVE:  To assist clients in the processing of claims on their behalf in a manner that reflects Venbrook’s commitment to quality and excellent customer service.  

DUTIES & RESPONSIBILITIES:

  1. Process all new claims.
  2. Respond to internal & external client questions and needs.
  3. Review insurance policies for pertinent information on claims.
  4. Present findings to client and carrier, and advise agency personnel of progress.
  5. Set up, maintain and suspense new claims in a diary to assure proper follow-up.
  6. Prepare & file information for claims.
  7. Plan action required on all litigated claims.
  8. Complete special projects assigned by managers.
  9. Assist with preparation of “Claims Reviews”. 

COMPETENCIES:

 Interpersonal Skills


    1. Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
    2. Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
    3. Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
    4. Presentation skills - Able to independently organize and conduct client or carrier presentations as required.
    5. Commits to following company procedures; demonstrates ethical behavior in all business dealings.
    6. Handles and completes multiple tasks on a daily basis. 
  1. Customer Service

    1. Fully commits to the needs of the client.
    2. Consistent and continuous service to the client and carriers.
    3. Works with a sense of urgency as required to meet deadlines.
    4. Acts in a diplomatic manner and responds promptly to customer needs.
    5. Meets commitments.

 Leadership Skills


    1. Delegation – Able to delegate both routine and important tasks and decisions.
    2. Teambuilding – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue.
    3. Performance Management – Able to provide positive feedback, as well as constructive criticism.
    4. Staff Development – Commits to developing the skills of the team.
    5. Motivating Others – Creates a climate where people want to do their best; is someone people like working with and for; makes everyone feel their work is important.

 

  1. Computer Skills

    1. Demonstrates knowledge of word processing software; Windows based programs and internet software. 

EDUCATION & EXPERIENCE 

3 - 5 years work experience

Basic knowledge of insurance coverages and/or claims

 

PHYSICAL DEMANDS:

 While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity

 

 

 

Staff Accountant

REPORTS TO: Corporate Controller

**JOB LOCATION: This position currently works onsite in our Woodland Hills, CA office. It is not remote as our accounting department is considered in an essential business.  We encourage local candidates to apply, thank you!

Company Overview:

Venbrook Group, LLC is a holding company for a national leader in insurance, reinsurance, risk brokering and management solutions, as well as Insurance Claims administration/ TPA Services. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description

We are growing! Come meet our new CFO and join a growing Accounting Department in Woodland Hills, CA! The Staff Accountant role is a great opportunity to support the Corporate Controller during an exciting time of substantial corporate growth and upgrading of processes and procedures.

DUTIES & RESPONSIBILITIES:

  • Bank reconciliations
  • Monthly close process and prepare all related documents and month end balances
  • Preparation of monthly financial statements
  • Monthly reconciliations for all balance sheet accounts
  • Responsible for all necessary journal entries, both monthly and year end
  • Preparation of various budget variance reports on revenue and expense detail
  • Assist in providing critical financial information within and outside Accounting
  • Assist in general process improvements and process documentation for all facets of the accounting cycle
  • Develop internal relations at all levels providing high support and a high level of customer service
  • Other assignments as needed

EDUCATION & EXPERIENCE

  • Bachelor’s Degree in accounting
  • Minimum 1 – 3 years work experience
  • Strong financial analysis skills
  • Proficiency in MS Office applications with advanced Excel required
  • Strong time-management skills
  • Excellent communication and analytical skills
  • Public/private background preferred
  • Insurance industry experience preferred

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Executive Assistant to the Executive Team

About Venbrook®

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across a myriad of industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description:

The Executive Assistant will provide support to members of the Executive Team which may include the CEO, COO, CFO and CHRO. Support functions will include administrative tasks and more complex work including, but not limited to, collecting, reviewing, and analyzing complex and/or confidential information and creating reports, charts, budgets, and other presentation materials. The Executive Assistant will respond to or route confidential inquiries from external or internal sources and coordinate correspondence on behalf of the executives. The Executive Assistant will also schedule and coordinate meetings, travel, and other group activities.

The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

Roles and Responsibilities   

Executive Support: 

  • Completes a broad variety of administrative tasks for the Executive Team including: managing an active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. 
  • Provides comprehensive support services to the Executive Team that ensures a professional, responsive and effective experience with the organization as a whole.  
  • Provides sophisticated calendar management. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. Works closely and effectively with the Executive Team members to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the Executive Team member updated. 
  • Administers correspondence, manages incoming calls, and prioritizes phone messages, emails and mail. Handles all calls and visitors with grace, sophistication and professionalism. 
  • Provides complex travel arrangements. Becomes familiar with the specific, detailed needs of the Executive Team and travel partners; creates consistent travel itinerary portfolios for reference and is available during travel times to quickly address any last minute changes or cancellations. 
  • Accurately tracks expenses for Executive Team by managing credit cards and receipts. Processes and submits receipts accurately and on schedule. 
  • Maintains confidentiality and uses a high degree of discretion. 
  • Prepares for meetings including ordering lunch, booking conference rooms, setting up equipment.
  • Uses Outlook, Word, Excel and PowerPoint to produce materials for internal and external meetings and conferences. 
  • Takes notes and distributes meeting minutes, agendas and meeting packages. 
  • Maintains physical and electronic office filing systems for Executive Team. 
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. 
  • Assists in coordinating the agenda of senior management team meetings and off-sites, and various staff meetings.
  • Assists with interactions with private equity firm including setting up quarterly board meetings, annual budget meetings amongst other activities. 

Professional Qualities:  

  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail 
  • Very strong interpersonal skills and the ability to build relationships with staff, external partners, and vendors.
  • Expert level written and verbal communication skills 
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability 
  • Emotional maturity 
  • Highly resourceful team-player, with the ability to also be extremely effective independently 
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response 
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment 
  • Forward looking thinker, who actively seeks opportunities and proposes solutions 

Education and Experience Requirements:

  • Bachelor's degree preferred, (or sufficient work experience as an Executive Assistant to a C-level executive)
  • Strong work tenure: five to 10 years of experience supporting C-Level Executives, preferably a CEO or President. 
  • High Level of Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.  
  • Advanced Excel skills preferred

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, use repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions. 

Position: Project Manager
Reports to: Sr. Director of PMO / Analytics
Location: Woodland Hills

About Venbrook®

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across a myriad of industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Summary
The Project Manager‘s role is to plan, manage, and execute multiple project initiatives that create and sustain comprehensive solutions to meet the business needs. Drive execution across teams toward the strategic goals; creating timelines and milestones, managing dependencies and removing obstacles that stand between the teams and business success. These deliverables are managed from initiation to project close-out to ensure the quality of deliverables and timely completion. The role reports within the Program Management Office and oversees a portfolio of large and small projects by managing the day to day operational activities across various internal functional departments
Employee must have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively, and will be expected to manage projects and program execution of high complexity.

Essential Job Functions/ Responsibility
• Manage project activities through the effective use of project management principles and the specific methodologies adopted by the PMI and Agile methodology to achieve timely project completion and meet the defined project business objectives.
• Manage highly complex, cross functional projects impacting the overall company
• Scoping and delivering multiple projects at any given time with a track record of delivering projects on-time and within budget
• Develop and execute project plans for major initiatives, in a matrix capacity with project / operations team members throughout the organization.
• Define new process and workflows that improve efficiency of a delivery team and adjusting processes according to company needs and structure.
• Own the full project lifecycle: defining, managing, and executing project activities, including stakeholder adherence to delivery schedules, scope and risk management, budget control, and critical path scheduling
• Adhere to best practice project management methodology
• Status reporting and executive level reporting as necessary for critical projects
• Identify complex project risks, developing risk mitigations, and implementing action plans to reduce or eliminate project risks.
• Manage external contracts, vendors, and suppliers where required
• Ensure alignment of project objectives and activities with the overall corporate strategy and roadmap
• High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives

Key Skills & Experience
• Minimum of 5-7 years of project management experience in a PM role
• Experience managing the development and implementation of complex process, program or software development projects
• Experience managing a project team from multiple business units or geographic locations
• Proficiency in project management discipline and Methodology
• Experience defining workflows and processes in a fast-paced, Agile & distributed environment, and the ability to model those processes using tools like white boarding, Visio, Smartsheets and PowerPoint
• The ability to present to all levels within the company and work with both tecnical and non- technical individuals,
• Highly skilled in the creation of presentations, dashboards, stakeholder communications and other documents
• Excellent written and verbal communication skills
• Excellent Facilitation and Executive management Skills
• PMP, Scrum Master, ITIL, Lean or other project management certifications with demonstrable application desired
• Ability to work collaboratively and demonstrate effective teamwork and leadership
• Negotiation and convincing skills to challenge business and IT users on their assumptions and help craft innovative and effective solutions
• Willingness to step outside the PM role when needed
• Ability to work autonomously, proactively and effectively in a fast paced environment
• Prior experience in commercial insurance Industry a plus.
• 4 year degree or equivalent experience required

 Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, use repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

 

Job Description

Job Title: Account Executive- Commercial Lines

Reports to: Unit Manager

Location: Woodland Hills, CA

Company Overview:

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook 

Twitter – www.twitter.com/venbrook 

LinkedIn – www.linkedin.com/company/venbrook

Job Description

Come and join a Commercial Insurance Team that is on the move! The Account Executive role is a dynamic opportunity for a Commercial Insurance professional with 10 years or more experience at a Retail Agency. The Account Executive will manage a client base of Commercial accounts in a manner that promotes an excellent level of service and profitability to both the customer and Venbrook.

DUTIES & RESPONSIBILITIES:

Client Service

  • Oversee, analyze and evaluate clients risks; review coverages to ensure quality of risk placement. Recommend needed changes in coverage when required due to change in exposure, marketplace and general improvement of insurance program.
  • Demonstrate an in-depth understanding of coverages and policy terms and be able to clearly articulate this information as needed.
  • Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits, premium allocations and general correspondence. Direct Account Manager to assist in completion of client requests.
  • Analyze the insurance requirements in contracts, including but not limited to leases and loan agreements, and report to the client on (1) any inconsistences between the insurance requirements and the Insured’s existing coverage (including recommendations on how theses inconsistences should be resolved), and (2) any appropriate changes to the wording to improve the risk transfer or to make the requirements better reflect the current market.
  • Develop and maintain professional relationships with Client, support staff, insurance markets and other Venbrook staff.
  • Keep client files in order; document all account activities in a manner which is clear and understandable by others.

 

Marketing Renewals and New Business

  • Prepare underwriting submissions, assist Producer in the selection of markets, and send submissions to markets in a professional and timely manner. May coordinate client calls with or without Producer assistance.
  • Negotiate with insurance carriers in matters of coverages and rates to obtain most comprehensive coverage and competitive pricing for clients and Venbrook.
  • Assess and act upon opportunities to develop additional account revenue by cross selling additional coverages or referrals.
  • Follow up with markets and monitor the quote/underwriting process to ensure that we are meeting the necessary time frames established.
  • Prepare coverage letters, check policies for accuracy, and direct technical assistant to issue binders, process invoices and set up files.
  • Maintain and update knowledge of industry trends, marketplace, and appetites of carriers; share information with others as needed. Assist Producer on sales calls/opportunities to present coverages.
  • Supervisory Responsibilities*
  • Oversee work for Sr. Account Managers, Account Managers and Account Techs in the unit (one Account Manager is currently planned)
  • Prepare and discuss annual review with employees in the unit.

 

COMPETENCIES:

 

  • Interpersonal Skills
  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
  • Presentation skills - Able to independently organize and conduct client or carrier presentations as required.
  • Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.
  • Development - Assists in the training and development of others; committed to personal development and continuous learning.
  • Sales skills - Negotiating skills and ability to identify opportunities to increase revenue.
  • Customer Service
  • Highly alert to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Manages difficult or emotional customer situations.
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets all commitments.
  • Leadership Skills
  • Delegation – Able to delegate both routine and important tasks and decisions.
  • Teambuilding – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue.
  • Performance Management – Able to provide positive feedback, as well as constructive criticism.
  • Staff Development – Commits to developing the skills of the team.
  • Motivating Others – Creates a climate where people want to do their best; is someone people like working with and for; makes everyone feel their work is important.

Computer Skills

  • Proficient in common Microsoft Office applications – Word, Excel, etc
  • AMS 360 experience required.

Education and Licensing

  • BA/BS preferred
  • Minimum 10 years of related work experience California Brokers Property/Casualty License
  • CIC Designation preferred
  • California Property/Casualty License Required

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Job Type: Full-time

Reports to:                  SVP, Employee Benefits

Location:                     Remote/Bay Area, CA                          

Company Overview:   

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

 

Job Description

Come join a new Employee Benefits Team in the Bay Area! The Senior Account Executive role is a dynamic opportunity for an Employee Benefits professional with 10 years or more experience at a Retail Agency.  You will report to the new SVP, Employee Benefits in the Northern CA/Bay Area and will be responsible for servicing and maintaining a client base. You will work strategically with clients and prospects to set and achieve client objectives.  You will design, deliver, and implement best-in-class benefits solutions for new and renewal business.  The ideal candidate will have a minimum of 10 years’ experience in employee benefits.

DUTIES & RESPONSIBILITIES:

Job Description:

 

  • Provide responsive and personalized customer service
  • Provide clear and professional communication and correspondence
  • Develop and maintain professional relationships with clients, support staff, insurance markets, and Venbrook staff
  • Is self-motivated and works as a team player with individual responsibilities; willing to assist others when needed
  • Review employee benefits to ensure they meet or exceed client expectations
  • Assist in the implementation of Wellness Programs
  • Market renewals to various carriers
  • Provide guidance and support on various compliance issues and requirements
  • Keep client files in order in accordance with Venbrook’s policies and procedures
  • Prepare, submit, and negotiate RFP’s and proposals for new and renewal business in a timely fashion so as to meet or exceed client expectations
  • Assess and act upon opportunities of additional coverage to round out and complete employee benefits packages
  • Coordinate implementation, benefits enrollment meetings, supplies, etc.
  • Check policies for accuracy and deliver to client

COMPETENCIES:

  • Interpersonal Skills
  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
  • Presentation skills - Able to independently organize and conduct client or carrier presentations as required.
  • Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.
  • Development - Assists in the training and development of others; committed to personal development and continuous learning.
  • Sales skills - Negotiating skills and ability to identify opportunities to increase revenue.
  • Customer Service
  • Highly alert to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Manages difficult or emotional customer situations.
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets all commitments.
  • Leadership Skills
  • Delegation – Able to delegate both routine and important tasks and decisions.
  • Teambuilding – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue.
  • Performance Management – Able to provide positive feedback, as well as constructive criticism.
  • Staff Development – Commits to developing the skills of the team.
  • Motivating Others – Creates a climate where people want to do their best; is someone people like working with and for; makes everyone feel their work is important.

Computer Skills

  • Proficient in common Microsoft Office applications – Word, Excel, etc
  • AMS 360 experience required.

Education and Licensing

  • BA/BS preferred
  • Minimum 10 years of related work experience
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Experience with AMS 360
  • Active California Brokers Life/Health License

 

 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

Payroll Manager

REPORTS TO: Chief Financial Officer/Chief Human Resources Officer

Company Overview:

Venbrook Group, LLC is a holding company for a national leader in insurance, reinsurance, risk brokering and management solutions, as well as Insurance Claims administration/ TPA Services. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

 

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

 

Job Summary:

We are looking for a Payroll Manager to lead our payroll functions in a multi-entity, multi-state environment. Your goal will be to ensure our payroll procedures are compliant, efficient and current. Our ideal candidate is analytical and methodical, with experience in payroll administration and deep knowledge of payroll and labor law regulations. This role will have a dual reporting relationship to both our Chief Financial Officer and Chief Human Resources Officer and is located in the Woodland Hills, CA office.

Job Responsibilities:

  • Fully manage the payroll process for multiple entities
  • Ensure payroll changes are made and are accurately processed (e.g. new hires, terminations, raises, garnishments)
  • Set up payroll for new entities and new states
  • Ensure accurate employer tax rates and tax changes are properly implemented
  • Manage business expense reimbursements and approvals
  • Ensure proper and timely processing of 401k contributions, company match, and annual true ups
  • Manage payroll system upgrades.
  • Ensure timekeeping records submitted by Human Resources are accurately reflected and processed for each payroll.
  • Liaise with auditors and manage payroll tax audits.
  • Assist with 401k audits.
  • Collaborate with Human Resources and Accounting teams.
  • Maintain accurate records and prepare reports.
  • Resolve issues and answer payroll-related questions.
  • Maintain employee confidentiality and protect payroll operations by keeping information confidential.

 

Position Requirements:

  • 6+ years’ experience as the manager of the payroll function for a multi entity/multi state employer.
  • Deep knowledge of compliance with relevant wage/hour, labor, and payroll laws, internal policies, and payroll procedures
  • Excellent understanding of multi-location payroll and taxes
  • Experience with complex commission structures
  • Experience with and strong knowledge of ADP payroll/HRIS software and MS Office (especially Excel)
  • A keen eye for detail
  • An analytical mind and good math skills
  • Outstanding communication skills (written and oral)
  • Organizational and leadership skills
  • BS/BA in Business Administration, Accounting, Human Resources or related field.

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

 

Job Summary

This is a mid-level position on the IT Team with back-end day-to-day operations and support of the end users in our Citrix VDI environment. This includes receiving, prioritizing, documenting, and actively resolving end user requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as remotely or in person conduct set-up, administration, configuration, or troubleshooting of problems.

Job Description:

  • Manage incoming help requests from end users via our company ticketing system, e-mail communication and phone calls promptly and in a courteous manner.
  • Build rapport and elicit problem details from help desk customers.
  • Identifies, diagnoses, and resolves level one and two problems for users, including various third party users of the organizations software and hardware systems.
  • Prioritize and schedule problem resolutions. Escalate problems (when required) to the appropriate next level.
  • Use ticketing system to record, track, and document the Help Desk responses and resolutions.
  • Apply diagnostic utilities to aid in troubleshooting.
  • Assist Systems Administrator in obtaining software updates and drivers, and reviewing knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  • Identify and learn appropriate software and hardware used and supported by the organization.
  • Perform remote fixes at the desktop level, including installing and upgrading software.
  • Perform preventative maintenance, including checking and cleaning of end user systems and peripherals.
  • Test fixes to ensure problem has been adequately resolved.
  • Provide one-on-one end-user training as necessary for company approved PC software.
  • Create and configure user Active Directory accounts, profiles and credentials for various software programs as needed.

Position Requirements:

  • 4+ years of Help Desk experience
  • Computer science coursework preferred but required.
  • Basic understanding and support of Citrix Virtual Desktop environment.
  • Knowledge of basic computer hardware and computer operating systems.
  • Knowledge of basic networking including understanding of TCP/IP, DHCP, DNS etc.
  • Support experience with Microsoft Windows and Microsoft Office.
  • Working knowledge of a range of diagnostic utilities.
  • Strong written and oral communication skills.
  • Strong interpersonal skills, with a focus on listening and questioning
  • Oversee and support help desk services.
  • Ability to follow manuals and read complicated instructions.
  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language.
  • Highly self-motivated and directed.
  • Proven analytical and problem-solving abilities with high attention to detail.
  • Ability to effectively multitask, prioritize, collaborate and execute tasks in a fast-paced environment.

Company Overview:

Venbrook Group, LLC is a holding company for a national leader in insurance, reinsurance, risk brokering and management solutions, as well as Insurance Claims administration/ TPA Services. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.