Join Venbrook


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Our Culture


Venbrook's culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. Click on any photo to take a closer look at our memorable moments...
Venbrook Events
2018 National Sales Meeting

Save the date for Building Strong Teams and a Winning Culture!

This year's 2018 National Sales Meeting will be at Caesar's Palace in Las Vegas, NV from October 2nd through October 4th. We look forward to an energizing event for our sales and management teams. 

Learn More
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Johnston Team taking a swing during the 2023 ECA Golf Tournament
Venbrook leadership soaks up some sun at the Los Angeles Dodgers game
Venbrook Specialty Services + Venbrook Claims Services
Brooks annual "Take Me Out to the Ballgame" event with the best insurance carriers and clients!
Maria, our Director of Facilities, hard at work
Our East Meets West sales meeting welcome sign!
Student Insurance was thrilled to exhibit at the 2024 CCC Purchasing Conference
Our fearless leader, Jason Turner, motivates our Sales Teams during our 2023 National Sales Meeting in Las Vegas
Beach clean up from coast to coast!
National Intern Day!
2023 National Sales Meeting
Happy Halloween from Christina our Technology Director
Alison Myers, Executive Vice President, Employee Benefits Practice, with Heather Raskulinecz, Senior Account Executive at CAHU's Women's Leadership Summit
A group outing at TopGolf, Las Vegas
Congratulations to Cindy Shin, Senior Director - Property Programs, for being awarded the 9th Annual Targeting Talent Trophy at TMPAA's 23rd Annual Target Markets Summit!
Strengthening team connections with some axe throwing!
Brooks Insurance, IT, and Venbrook Insurance Services gather for a holiday celebration!
Carl Warren exhibits at #RimsWorld2024 in San Diego, California!

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details.

Join Us


ABOUT THE COMPANY

Carl Warren is a nationwide Third-Party Administrator (TPA) with about 150 employees and 20 locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives.

At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued. We are looking for a Claims Adjuster to join our team. This position will be based out of Glendale, California.

Please visit https://www.carlwarren.com/opportunities/ for more information.

RESPONSIBILITIES

  • Executes on client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives.
  • Proactively work claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines as well as any client requirements.
  • High level of productivity measured according to the age and complexity of the assigned caseload.
  • Maintains a timely diary of claims.
  • Consistently achieves audit scores of 90% and above.
  • Focuses on providing the client with an outstanding work product.
  • Provides excellent customer service to internal and external customers.
  • May be required to prepare reports for clients and/or present claims in a roundtable setting or at a claim review.
  • Develops strategies for claims resolution with file notes reflecting clarity, focus, control/management, and momentum.
  • Identifies/utilizes vendors and effectively manages the vendors to achieve satisfactory results on both the expense and indemnity costs.
  • Other duties as assigned. 

REQUIREMENTS

  • Seven or more years of experience in the P&C industry preferred, Public Entity experience a plus
  • Five or more years of experience handling complex/litigated claims and litigation management
  • Property experience a must , homeowners is acceptable
  • College degree preferred
  • Insurance designation preferred
  • Excellent verbal and written communication
  • Strong computer skills and Microsoft applications preferred
  • Knowledge of claims processes and procedures, in addition to the overall knowledge of the insurance industry
  • Read and understand legal documents 
  • Xactimate experience required

COMPETENCIES

Communication Skills: Consistently and effectively communicates with a diverse spectrum of people across the organization and team. Must seek answers and clarification from management on information that is not understood to ensure the proper message is communicated.

Problem Solving & Decision Making: Determines steps to obtain the best outcome of claim resolution. Considers short and long-term outcomes through decision-making sessions to ensure all stakeholders are involved.

Customer Service: Aligns and supports goals that promote client-centric culture. Services the needs of both internal and external client’s, understands all expectations of performance, committed to delivering high-quality service, ability to communicate often and be responsive to all requests timely. Has the passion to deliver high-quality work.

Interpersonal skills: Ability to read and work with a variety of people, assess credibility, maintain optimism, build relationships, be resilient and approachable. Leads by example.

Strategic Thinking: Understands multiple resources assist in claim resolution and facilitates these resources. Continuously monitors the effectiveness of the current strategy and makes recommendations for necessary changes. Continually accesses the success of the strategy and ultimate claim outcome against the market and competitors

Functional/Technical Expertise: Demonstrates ability to investigate, evaluate and resolve claims. Maintains own functional /technical expertise through projects, designations, continuing education, etc. Models expert learning and growth by having a strong understanding of best practices within the function. Has a working knowledge of claims workflow and a strong understanding of the processes. Proven track record of sustained performance as measured by performance indicators.

BENEFITS

  • Competitive Compensation Package
  • Comprehensive Benefits, to include 401K, medical, dental, vision, life and disability, generous paid time off and holidays
  • Employee Training Programs
  • Professional Development
  • Work-Life Balance
  • Flexible Hours
  • Family-Like Work Environment

 Up to $90,000

COMPANY OVERVIEW:

 

Venbrook Insurance Services is a national leader in insurance, reinsurance, risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

 

Venbrook specializes in a wide range of insurance and risk management products, including Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability, Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean, and Inland Marine, Personal Lines, and Surety Bonds.

 

Venbrook is headquartered in Woodland Hills, CA, with various locations throughout the country.

 

We offer competitive compensation and a comprehensive benefits package: 

· 401k + employee match 

· Medical, dental, vision, life, and disability insurance 

· Paid Time Off (PTO) 

· Paid Holidays 

· Paid Sick leave 

· Professional development programs 

· Work-life quality and flexibility 

 

Visit us online at www.venbrook.com  

 

JOB SUMMARY:

Join our team at Venbrook Insurance Group as a Learning and Developlemt Specialist! This vital role is designed to enhance employee competencies and ensure top-notch training standards across various platforms used at Venbrook, including, but not limited to, AMS 360 and other Vertafore and Venbrook applications like ImageRight (WorkSmart).

 

What You Will Do: Training and Development:

•Develop and continually update a wide range of training materials, such as manuals, presentations, and digital resources, to ensure staff proficiency on various platforms, including our primary systems like AMS 360 and ImageRight (WorkSmart).

•Lead both personalized and group virtual training sessions to deepen understanding and foster effective use of our diverse systems.

•Provide ongoing training and support to optimize daily operations.

Data Auditing:

•Utilize auditing to identify training needs by analyzing data to pinpoint areas requiring more focus.

•Work closely with internal teams to provide additional skills training on various systems.

Documentation and Reporting:

•Document system processes, training activities, and auditing methods accurately to serve as a dependable reference.

•Generate comprehensive reports detailing audit findings, suggest improvements, and enhance training quality.

•Communicate findings and strategies for improvement to management, highlighting successes and areas for further development.

 

Continuous Improvement:

•Actively seek and incorporate new technologies to advance training programs and system processes, thereby increasing efficiency and enhancing training quality.

Ideal

 

Candidate Profile:

Educational Background and Certifications: Bachelor’s degree in business administration, Education, Information Technology, or related fields. Training development certifications (e.g., CPLP) are preferred, along with specific system experience with platforms like CRM AMS 360 and ImageRight (WorkSmart).

Technical Skills and Experience: Proficient in various systems including CRM AMS 360 and ImageRight (WorkSmart), experienced in developing and managing digital training materials, capable of leading both in-person and virtual training sessions, and adept at analyzing and presenting data-driven insights.

Professional Skills: Exceptional communication skills, strong organizational capabilities, demonstrated problem-solving expertise, leadership experience, and a commitment to continuous improvement.

Personal Attributes: Passionate about education, maintains high integrity and accountability, proactive and self-driven, collaborative, and supportive, fostering a positive learning environment.

 

This remote position is open to candidates anywhere in the U.S., ready to lead strategic advancements and uphold high data standards in a dynamic and supportive team environment. If you're prepared to make a significant impact on operational excellence and data reliability at Venbrook Insurance Group, we invite you to apply.

 

Salary 61k-85k

Administrative Assistant, Venbrook Senior Leadership

 

 

COMPANY OVERVIEW:

Venbrook Insurance Services is a national leader in insurance, reinsurance, risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

 

Venbrook specializes in a wide range of insurance and risk management products, including Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability, Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean, and Inland Marine, Personal Lines, and Surety Bonds.

 

Venbrook is headquartered in Woodland Hills, CA, with various locations throughout the country.

 

We offer competitive compensation and a comprehensive benefits package: 

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

 

Visit us online at www.venbrook.com  

 

 

POSITION OVERVIEW:

 

Come join our team as an important and contributing team member. The Administrative Assistant role is a great way to add valuable experience to your resume. This role will actively support the Senior Executive Assistant, who supports all Venbrook Senior Leadership.

 

DUTIES & RESPONSIBILITIES:

 

  • Organize and schedule appointments, meetings, and travel arrangements for multiple calendars.
  • Manage expense reports.
  • Coordinate logistics for meetings, including room setup, and catering.
  • Work with sensitive information with discretion to maintain confidentiality and security.
  • Produce and distribute correspondence memos, letters, and forms.
  • Assist in the preparation of agendas, reports, and presentations.
  • Develop and maintain a digital and physical filing system.
  • Order and maintain supplies for office.
  • Direct visitors and answer phone calls.
  • Hybrid work arrangement; three days per week in the West LA Office and Woodland Hills Office.

 

QUALIFICATIONS:

 

  • High level of professionalism, confidentiality, courtesy, and integrity.
  • 5+ years of basic administrative experience.
  • Team player with the ability to frequently change priorities in a fast-paced environment.
  • Superior record for attendance and punctuality.
  • Excellent time management skills and the ability to prioritize tasks.
  • Experience supporting a team or department a must.
  • High school diploma or equivalent essential.
  • Proficient in MS Suite (Outlook, Excel, PowerPoint).

Position pays up to $75,000