Join Venbrook


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Our Culture


Venbrook's culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. Click on any photo to take a closer look at our memorable moments...
Venbrook Events
2018 National Sales Meeting

Save the date for Building Strong Teams and a Winning Culture!

This year's 2018 National Sales Meeting will be at Caesar's Palace in Las Vegas, NV from October 2nd through October 4th. We look forward to an energizing event for our sales and management teams. 

Learn More
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jessica, our Programs Manager, showing some Venbrook love
Brooks exhibiting at the PIA Conference in Atlantic City
Maria, our Director of Facilities, hard at work
Happy Halloween from Christina our Technology Director
Views from the Hollywood Sign
Chris, Vice President of Commercial Accounts, is happy to be at Venbrook
2016 National Sales Meeting having fun at the minus5º Ice Bar, Las Vegas, NV
Venbrook sling bags for every hiker!
Our after-party bowlers at the 2017 Holiday Party
Victory for our Venbrook hikers at Upper Las Virgenes Canyon
Welcome to Venbrook!
Our East Meets West sales meeting welcome sign!
Beach clean up from coast to coast!
Venbrook Group ladies at a networking event hosted by Arent Fox
Rayma Cathey, Senior Vice President, with Eric Doll and Derek Moore at the Pacific Fuels + Convenience Summit
National Intern Day!
The Venbrook family helps Operation Gratitude!

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


Accounts Receivable Specialist

REPORTS TO: Assistant Controller

**JOB LOCATION: This position currently works onsite in our Woodland Hills, CA office. It is not remote as our accounting department is considered in an essential business.  We encourage local candidates to apply, thank you!

Company Overview:

Venbrook Group, LLC is a holding company for a national leader in insurance, reinsurance, risk brokering and management solutions, as well as Insurance Claims administration/ TPA Services. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description

We are growing! Come and join a growing Accounting Department in Woodland Hills, CA! The Accounts Receivable Specialist role is a great opportunity to support the Assistant Controller during an exciting time of substantial corporate growth.

DUTIES & RESPONSIBILITIES:

  • Manage collection efforts and associated functions
  • Work with customer service teams and external customers
  • Develop internal relations at all levels providing high support and a high level of customer service
  • Handle sensitive information in a confidential manner
  • Provide support for internal and external audits
  • Evaluate bad debt expense
  • Assist in providing critical financial information within and outside Accounting
  • Assist in general process improvements and process documentation for all facets of the accounting cycle
  • Other assignments as needed

EDUCATION & EXPERIENCE

  • At minimum, an associate’s degree in Accounting or related field
  • 2-3 years of experience with collections, invoicing, and/or accounts receivable
  • Proficiency in MS Office applications including Excel
  • Strong time-management skills
  • Strong attention to detail with a dedication to accuracy
  • Excellent verbal and written communication skills
  • Ability to analyze large sets of data
  • High degree of familiarity with accounts receivable functions
  • Insurance industry experience helpful, but not required

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Job Summary

This is a mid-level position on the IT Team with back-end day-to-day operations and support of the end users in our Citrix VDI environment. This includes receiving, prioritizing, documenting, and actively resolving end user requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as remotely or in person conduct set-up, administration, configuration, or troubleshooting of problems.

Job Description:

  • Manage incoming help requests from end users via our company ticketing system, e-mail communication and phone calls promptly and in a courteous manner.
  • Build rapport and elicit problem details from help desk customers.
  • Identifies, diagnoses, and resolves level one and two problems for users, including various third party users of the organizations software and hardware systems.
  • Prioritize and schedule problem resolutions. Escalate problems (when required) to the appropriate next level.
  • Use ticketing system to record, track, and document the Help Desk responses and resolutions.
  • Apply diagnostic utilities to aid in troubleshooting.
  • Assist Systems Administrator in obtaining software updates and drivers, and reviewing knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  • Identify and learn appropriate software and hardware used and supported by the organization.
  • Perform remote fixes at the desktop level, including installing and upgrading software.
  • Perform preventative maintenance, including checking and cleaning of end user systems and peripherals.
  • Test fixes to ensure problem has been adequately resolved.
  • Provide one-on-one end-user training as necessary for company approved PC software.
  • Create and configure user Active Directory accounts, profiles and credentials for various software programs as needed.

Position Requirements:

  • 4+ years of Help Desk experience
  • Computer science coursework preferred but required.
  • Basic understanding and support of Citrix Virtual Desktop environment.
  • Knowledge of basic computer hardware and computer operating systems.
  • Knowledge of basic networking including understanding of TCP/IP, DHCP, DNS etc.
  • Support experience with Microsoft Windows and Microsoft Office.
  • Working knowledge of a range of diagnostic utilities.
  • Strong written and oral communication skills.
  • Strong interpersonal skills, with a focus on listening and questioning
  • Oversee and support help desk services.
  • Ability to follow manuals and read complicated instructions.
  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language.
  • Highly self-motivated and directed.
  • Proven analytical and problem-solving abilities with high attention to detail.
  • Ability to effectively multitask, prioritize, collaborate and execute tasks in a fast-paced environment.

Company Overview:

Venbrook Group, LLC is a holding company for a national leader in insurance, reinsurance, risk brokering and management solutions, as well as Insurance Claims administration/ TPA Services. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Job Description

Carl Warren is a nationwide Third-Party Administrator (TPA) with about 150 employees and 20 locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives.

At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued. We are looking for a Claims Adjuster to join our team. This position will work initially remote, and then a few days a week in our San Bernardino, California office.

RESPONSIBILITIES

  • Conduct investigations, establish the facts of the loss, coverage analysis, compensability/liability/negligence determination, investigate possible application of risk transfer, litigation management, appropriate use of vendors, apply policy contract and insurance laws to properly assess and negotiate (settle, authorize or deny payment) to the conclusion of the claim within authority limits.
  • Timely and appropriate reserve analysis and report completion.
  • Handle litigated cases and attend mediation on assigned files.
  • Prepare reports and present claims in a round-table setting or at a claim review.
  • Determine if subrogation opportunity exists and initiates recovery efforts.
  • Remote position but some travel required.

REQUIREMENTS

  • 7 - 10+ years in Property & Casualty industry.
  • 7 - 10+ years of handling experience in complex litigated claims.
  • Product and General Liability experience is preferred.
  • College degree is preferred and a designation (e.g. AIC, AIM, ARM, CPCU) and/or insurance related courses are a plus.
  • Experience working in claims management systems and strong knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint).
  • Obtain and maintain necessary adjuster licenses.
  • Public Entity Experience is a plus

COMPETENCIES

  • Communication Skills: Consistently and effectively communicates with a diverse spectrum of people across the organization and team. Must seek answers and clarification from management on information that is not understood to ensure the proper message is communicated.
  • Problem Solving & Decision Making: Determines steps to obtain the best outcome of claim resolution. Considers short and long-term outcomes through the decision-making sessions to ensure all stakeholders are involved.
  • Customer Service: Aligns and supports goals that promote client-centric culture. Services the needs of both internal and external clients, understands all expectations of performance, committed to delivering high-quality service, ability to communicate often and be responsive to all requests timely. Has the passion to deliver high-quality work.
  • Interpersonal skills: Ability to read and work with a variety of people, assess credibility, maintain optimism, build relationships, be resilient and approachable. Leads by example.
  • Strategic Thinking: Understands multiple resources assist in claim resolution and facilitates these resources. Continuously monitors the effectiveness of the current strategy and makes recommendations for necessary changes. Continually assesses the success of the strategy and ultimate claim outcome against the market and competitors.
  • Functional/Technical Expertise: Demonstrates the ability to investigate, evaluate and resolve claims. Maintains own functional /technical expertise through projects, designations, continuing education, etc. Models expert learning and growth by having a strong understanding of best practices within the function. Has a working knowledge of claims workflow and a strong understanding of the processes. Proven track record of sustained performance as measured by performance indicators.

Senior Corporate Recruiter

REPORTS TO: Chief Human Resources Officer

Company Overview:

Venbrook Group, LLC is a holding company for a national leader in insurance, reinsurance, risk brokering and management solutions, as well as Insurance Claims administration/ TPA Services. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Job Description:

As the Senior Corporate Recruiter- Claims Division you are primarily responsible for recruiting and hiring Claims Adjusters and Supervisors, and other positions in our Claims division. You will also be responsible for creating and publishing job ads, interviewing candidates and seeking out new candidate sources. You will maintain and improve our employer brand, ensuring that we attract, hire and retain people who contribute to our company’s growth. This position reports directly to the Chief Human Resources Officer. This is a temporary role with the potential to become

Job Responsibilities:

· Manage the full-cycle recruiting process.

· Lead intake meetings with hiring managers.

· Create job descriptions that list requirements for each job, such as desired work experience, education, and job skills.

· Locate qualified, potential applicants using databases or online job posting boards. Screen resumes and schedule initial phone calls with candidates.

· Communicate with potential applicants by phone, email, or in person.

· Coordinate hiring manager interviews via telephone, video call, or in person.

· Organize and lead post-interview debriefs with interview teams.

· Act as a business partner to hiring managers and assist them in making decisions related to offers.

· Extended and negotiated offers and pay rates.

· Run or assist in running background checks.

· Investigate and follow up on referrals.

· Oversee internal and external communication, making sure that our company maintains a positive reputation as an employer (for example on Glassdoor, LinkedIn and social media).

· Establish and maintain professional relationships with colleges and local organizations to participate in job fairs or networking events.

· Work with Human Resources to prepare attractive hiring packages.

Qualifications:

· Significant full-cycle recruiting experience for a high-volume organization, agency, or executive search firm.

· Demonstrated experience and success in recruiting and hiring claims adjusters and claims personnel.

· Familiarity with applicant tracking systems and social media applications.

· A professional, courteous demeanor on the phone and in-person.

· Strong interpersonal skills, especially the ability to network and establish professional relationships.

· Strong interviewing skills and familiarity with various interview techniques (like video or panel interviews).

· General understanding of HR practices and labor legislation.

· Exceptional communication skills.

· BS in Human Resources Management or related Business degree preferred.

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is occasionally required to climb stairs, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

ob Summary:

Come join our growing Human Resources Team! We are seeking an HR Director to serve as a primary HR Director for one or more Business Units (specifically retail and wholesale insurance brokerage, and insurance programs) within the Venbrook Group of Companies. This position serves as the primary resource responsible for the designated Business Unit on all aspects of human resources including employee relations, salary and wage administration, benefit administration, recruitment, employee development, workers’ compensation, regulatory compliance and works in collaboration with the Corporate HR Team members.

Duties/Responsibilities:

  • Respond to Employee Relations matters and perform investigation where needed to reach resolution, including drafting of full investigation reports.
  • Assist and coach Business Unit Leaders and Supervisors on the following: appropriate resolution of employee relations issues, interviewing, hiring, terminating, promoting, performance review, and safety.
  • Facilitate and support the implementation of organizational development programs; employee orientation and training programs; HR and Payroll System management procedures; employee engagement, performance management, succession planning; and employee records retention and documentation policies.
  • Identifies legal requirements and government reporting regulations affecting human resource functions and ensuring policies, procedures, and reporting are communicated to and in compliance for all areas and all Business Units.
  • Support initiatives related to employee benefits.
  • Support and oversee leave of absence process (FMLA) and accommodation (ADA).
  • Supports all HR, benefit, and compliance audits.
  • Plans, designs, develops, and evaluates human resource-related initiatives that support strategic goals.
  • Develops and administers effective workforce planning activities; directs strategies to attract, recruit, hire and retain the best available talent; establishes and updates Business Units hiring guidelines, metrics, and procedures; provides guidance as needed.
  • Ensures an ongoing and proactive focus on driving change and process improvements within the Business Units, linking change management needs, communications, tools and processes to promote continuity.
  • Identify needs for updates to and assists in rollout of the Employee Handbook, personnel policies and procedures.
  • Responds to inquiries from employees and provides direct support to Business Units regarding policies, procedures, programs, payroll and benefit issues.
  • Manage multiple Human Resource initiatives projects to completion.
  • Other duties as assigned.

Required Skills/Abilities:

  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite or related software (high level Excel skills preferred).
  • ADP experience preferred.
  • Knowledge of employee benefits including: group health and life insurance plans, flexible spending and dependent care programs (FSA), 401(k) plan, and COBRA.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Project Management skills.
  • Experience in retail broker or insurance environment preferred.

Education and Experience:

  • Bachelor’s degree in Human Resources, Business Administration, or related field required.
  • A minimum of five years of human resource management experience preferred.
  • SHRM-CP or SHRM-SCP highly desired.

Company Overview:

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Job description

OneSource Claims Management, LLC is a third-party administrator (TPA), implementing and supporting strategies that promote growth and development of the claims operations. Adjusters bring industry-specific expertise and skill to claims handling, management, and servicing. We believe in customer experience based on transparency, proactive solutions, and timely settlements.

When urgency is the only option, we understand that responding in a professional manner and with kindness and care to a claim, is one of the most important and valuable services we provide. With clear communication and accountability at every step, OneSource works diligently to help resolve your claims as quickly as possible.

Claims Management Products & Services:

Claims review, analysis and customized trending, which proactively manages claims

Designated point of contact

Claims reporting and auditing

Settlement advisory and negotiations

Claims Process:

Emphasizes speed, accuracy, service

Timely initial contacts

Investigation matrix

Proactive follow-up with injured/impaired claimants

Aggressive expense management processes

Visit the OneSource Claims Management Solutions website for more information. http://www.onesourcecms.com/

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description:

Join a leader in Claims Management! This litigated claims adjuster will proactively work files with the focus on overall defense of the claim and appropriate settlement. The adjuster will be tasked with processing bodily injury claims within the claims handling guidelines as outlined by the company. The adjuster will review coverage and determine liability to properly assess the potential exposure on the claim. The adjuster will document the findings of the investigation and based on said findings will deny or attempt to settle and authorize payments for claims based on the evaluation of the potential exposure and value of the claim. If settlement cannot be reached the adjuster will work closely with defense counsel to bring the matter to conclusion.

DUTIES & RESPONSIBILITIES

· Investigate and process insurance claims filed by policyholders or claimants

· Handle and process bodily injury claims in a variety of states

· Verify that coverage applies for the loss

· Interview claimant and witnesses to gather pertinent information.

· Examine photographs and statements

· Evaluate medical records and all pertinent information on injury claims to determine the potential exposure

· Record pertinent claims related data and statements within the claims file notes

· Evaluate all information to determine how claim should be handled

· Negotiate with claimant or their legal representative to settle the claim

· Complete litigation referral process in the event that negotiations fail to resolve a claim

· Work directly with defense counsel to bring the claim to an amicable resolution

· Issue payments to resolve the claims

· Identify subrogation potential in each claim and take appropriate steps to subrogate damages from at fault parties

· Identify fraud indicators and refer those instances for special investigation

· Identify exposures and analyze large losses over $100,000 in value utilizing the required reporting format

· Analyze reports to identify trends and propose appropriate interventions

· Some traveling for local mediation, MSC and trial hearings, as required

POSITION REQUIREMENTS

· BA/BS preferred

· 3-5 years of related work experience

· Strong understanding of claims handling principles and concepts

· Proficient in investigating claims, gathering pertinent information and making decisions with respect to complex coverage and liability matters. Strong litigation experience in multiple jurisdictions

· Ability to review medical records and recommend settlement values taking into account various venues and aggravating liability issues.

· Strong negotiation skills

· Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills

· Ability to adapt to a paperless environment as well as the flexibility to work within underwriting and processing systems.

· Knowledge of insurance regulatory requirements a plus.

· Must be Bilingual English/Spanish

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Job description

OneSource Claims Management, LLC is a third-party administrator (TPA), implementing and supporting strategies that promote growth and development of the claims operations. Adjusters bring industry-specific expertise and skill to claims handling, management, and servicing. We believe in customer experience based on transparency, proactive solutions, and timely settlements.

When urgency is the only option, we understand that responding in a professional manner and with kindness and care to a claim, is one of the most important and valuable services we provide. With clear communication and accountability at every step, OneSource works diligently to help resolve your claims as quickly as possible.

Claims Management Products & Services:

Claims review, analysis and customized trending, which proactively manages claims

Designated point of contact

Claims reporting and auditing

Settlement advisory and negotiations

Claims Process:

Emphasizes speed, accuracy, service

Timely initial contacts

Investigation matrix

Proactive follow-up with injured/impaired claimants

Aggressive expense management processes

Visit the OneSource Claims Management Solutions website for more information. http://www.onesourcecms.com/

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description:

Join a leader in Claims Management! This Bodily Injury claims adjuster will proactively work files with the focus on overall defense of the claim and appropriate settlement. The adjuster will be tasked with processing bodily injury claims within the claims handling guidelines as outlined by the company. The adjuster will review coverage and determine liability to properly assess the potential exposure on the claim. The adjuster will document the findings of the investigation and based on said findings will deny or attempt to settle and authorize payments for claims based on the evaluation of the potential exposure and value of the claim. If settlement cannot be reached the adjuster will work closely with defense counsel to bring the matter to conclusion.

DUTIES & RESPONSIBILITIES

· Investigate and process insurance claims filed by policyholders or claimants

· Handle and process bodily injury claims in a variety of states

· Verify that coverage applies for the loss

· Interview claimant and witnesses to gather pertinent information.

· Examine photographs and statements

· Evaluate medical records and all pertinent information on injury claims to determine the potential exposure

· Record pertinent claims related data and statements within the claims file notes

· Evaluate all information to determine how claim should be handled

· Negotiate with claimant or their legal representative to settle the claim

· Complete litigation referral process in the event that negotiations fail to resolve a claim

· Work directly with defense counsel to bring the claim to an amicable resolution

· Issue payments to resolve the claims

· Identify subrogation potential in each claim and take appropriate steps to subrogate damages from at fault parties

· Identify fraud indicators and refer those instances for special investigation

· Identify exposures and analyze large losses over $100,000 in value utilizing the required reporting format

· Analyze reports to identify trends and propose appropriate interventions

· Some traveling for local mediation, MSC and trial hearings, as required

POSITION REQUIREMENTS

· BA/BS preferred

· 3-5 years of related work experience

· Strong understanding of claims handling principles and concepts

· Proficient in investigating claims, gathering pertinent information and making decisions with respect to complex coverage and liability matters. Strong litigation experience in multiple jurisdictions

· Ability to review medical records and recommend settlement values taking into account various venues and aggravating liability issues.

· Strong negotiation skills

· Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills

· Ability to adapt to a paperless environment as well as the flexibility to work within underwriting and processing systems.

· Knowledge of insurance regulatory requirements a plus.

· Must be Bilingual English/Spanish

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Position: Project Manager
Reports to: Sr. Director of PMO / Analytics
Location: Woodland Hills

About Venbrook®

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across a myriad of industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Summary
The Project Manager‘s role is to plan, manage, and execute multiple project initiatives that create and sustain comprehensive solutions to meet the business needs. Drive execution across teams toward the strategic goals; creating timelines and milestones, managing dependencies and removing obstacles that stand between the teams and business success. These deliverables are managed from initiation to project close-out to ensure the quality of deliverables and timely completion. The role reports within the Program Management Office and oversees a portfolio of large and small projects by managing the day to day operational activities across various internal functional departments
Employee must have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively, and will be expected to manage projects and program execution of high complexity.

Essential Job Functions/ Responsibility
• Manage project activities through the effective use of project management principles and the specific methodologies adopted by the PMI and Agile methodology to achieve timely project completion and meet the defined project business objectives.
• Manage highly complex, cross functional projects impacting the overall company
• Scoping and delivering multiple projects at any given time with a track record of delivering projects on-time and within budget
• Develop and execute project plans for major initiatives, in a matrix capacity with project / operations team members throughout the organization.
• Define new process and workflows that improve efficiency of a delivery team and adjusting processes according to company needs and structure.
• Own the full project lifecycle: defining, managing, and executing project activities, including stakeholder adherence to delivery schedules, scope and risk management, budget control, and critical path scheduling
• Adhere to best practice project management methodology
• Status reporting and executive level reporting as necessary for critical projects
• Identify complex project risks, developing risk mitigations, and implementing action plans to reduce or eliminate project risks.
• Manage external contracts, vendors, and suppliers where required
• Ensure alignment of project objectives and activities with the overall corporate strategy and roadmap
• High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives

Key Skills & Experience


• Minimum of 5-7 years of project management experience in a PM role 
• Experience managing the development and implementation of complex process, program or software development projects
• Experience managing a project team from multiple business units or geographic locations
• Proficiency in project management discipline and Methodology
• Experience defining workflows and processes in a fast-paced, Agile & distributed environment, and the ability to model those processes using tools like white boarding, Visio, Smartsheets and PowerPoint
• The ability to present to all levels within the company and work with both tecnical and non- technical individuals,
• Highly skilled in the creation of presentations, dashboards, stakeholder communications and other documents
• Excellent written and verbal communication skills
• Excellent Facilitation and Executive management Skills
• PMP, Scrum Master, ITIL, Lean or other project management certifications with demonstrable application desired
• Ability to work collaboratively and demonstrate effective teamwork and leadership
• Negotiation and convincing skills to challenge business and IT users on their assumptions and help craft innovative and effective solutions
• Willingness to step outside the PM role when needed
• Ability to work autonomously, proactively and effectively in a fast paced environment
• Prior experience in commercial insurance Industry a plus.
• 4 year degree or equivalent experience required

 Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, use repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

 

Accounts Payable Specialist

REPORTS TO: Assistant Controller

**JOB LOCATION: This position currently works onsite in our Woodland Hills, CA office. It is not remote as our accounting department is considered in an essential business.  We encourage local candidates to apply, thank you!

Company Overview:

Venbrook Group, LLC is a holding company for a national leader in insurance, reinsurance, risk brokering and management solutions, as well as Insurance Claims administration/ TPA Services. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

 

Job Description

We are growing! Come and join a growing Accounting Department in Woodland Hills, CA! The Accounts Payable Specialist role is a great opportunity to support the Assistant Controller during an exciting time of substantial corporate growth.

PRIMARY OBJECTIVE:  To handle all aspects of Company accounts payable in a manner that reflects Venbrook’s commitment to quality and excellent customer service.  

DUTIES & RESPONSIBILITIES:

  • Responsible for all activities in the company accounts payable function.
  • Ensures timely payments of carrier invoices and expense vouchers.
  • Maintains accurate records and control reports.
  • Reviews applicable accounting reports and accounts payable register to ensure accuracy.
  • Develop and maintain professional relationships with Client, support staff, insurance markets and other Venbrook staff.
  • Performs a variety of jobs as needed.
  • Handles Premium Financed accounts. 

COMPETENCIES:

Interpersonal Skills

  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar.
  • Teamwork - Willing to assist others when needed.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status and position.
  • Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; maintains composure and a professional manner even when dealing with difficult situations.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.
  • Uses extensive experience and judgment to plan and accomplish goals.

 Customer Service

  • Fully committed to the needs of the client, carriers and vendors.
  • Consistent and continuous service to the client, vendors, and carriers.
  • Works with sense of urgency, as required to meet deadlines.
  • Manages difficult or emotional customer situations.
  • Diplomatically responds promptly to customer, carriers and vendors.
  • Meets commitments.
  • Utilizes a creative approach to solving problems when a traditional approach is not able to solve the issue.

Computer Skills

  • Demonstrates knowledge of word processing software; Windows based programs and internet software

EDUCATION & EXPERIENCE 

  • 4 - 6 years of related work experience
  • Strong experience with journal entries
  • Degree in Accounting/Business Administration is a plus but not a requirement

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

Job description

********THIS POSITION IS REMOTE********

ABOUT THE COMPANY

Carl Warren is a nationwide Third-Party Administrator (TPA) with about 150 employees and multiple locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives.

At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued. We are looking for a Claims Adjuster to join our team. This position will be a remote position.

RESPONSIBILITIES

Conduct investigations, establish the facts of the loss, coverage analysis, compensability/liability/negligence determination, investigate possible application of risk transfer, litigation management, appropriate use of vendors, apply policy contract and insurance laws to properly assess and negotiate (settle, authorize or deny payment) to the conclusion of the claim within authority limits.

· Timely and appropriate reserve analysis and report completion.

· Handle litigated cases and attend mediation on assigned files.

· Prepare reports and Present claims in a round-table setting or at a claim review.

· Determine if subrogation opportunity exists and initiates recovery efforts.

· Some travel required.

REQUIREMENTS

· 7 - 10+ years in Property & Casualty industry.

· 7 - 10+ years of handling experience in complex litigated claims.

State licenses required (preferred states include but are not limited to CT, DE, FL, KY, LA, MI, NC, NH, NM, NV, NY, OK, RI, SC, TX, VT, WY)

· Product and General Liability experience is preferred.

· College degree is preferred and a designation (e.g. AIC, AIM, ARM, CPCU) and/or insurance related courses are a plus.

· Experience working in claims management systems and strong knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint).

· Obtain and maintain necessary adjuster licenses.

COMPETENCIES

· Communication Skills: Consistently and effectively communicates with a diverse spectrum of people across the organization and team. Must seek answers and clarification from management on information that is not understood to ensure the proper message is communicated.

· Problem Solving & Decision Making: Determines steps to obtain the best outcome of claim resolution. Considers short and long-term outcomes through the decision-making sessions to ensure all stakeholders are involved.

· Customer Service: Aligns and supports goals that promote client-centric culture. Services the needs of both internal and external clients, understands all expectations of performance, committed to delivering high-quality service, ability to communicate often and be responsive to all requests timely. Has the passion to deliver high-quality work.

· Interpersonal skills: Ability to read and work with a variety of people, assess credibility, maintain optimism, build relationships, be resilient and approachable. Leads by example.

· Strategic Thinking: Understands multiple resources assist in claim resolution and facilitates these resources. Continuously monitors the effectiveness of the current strategy and makes recommendations for necessary changes. Continually assesses the success of the strategy and ultimate claim outcome against the market and competitors.

· Functional/Technical Expertise: Demonstrates the ability to investigate, evaluate and resolve claims. Maintains own functional /technical expertise through projects, designations, continuing education, etc. Models expert learning and growth by having a strong understanding of best practices within the function. Has a working knowledge of claims workflow and a strong understanding of the processes. Proven track record of sustained performance as measured by performance indicators.

ABOUT THE COMPANY

Carl Warren is a nationwide Third-Party Administrator (TPA) with about 150 employees and multiple locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives.