Come join our warm, casual, welcoming work environment and be part of the team! Hybrid schedule available!

Brooks Group Insurance Agency LLC (“Brooks”) is a full-service wholesale distributor of specialty insurance products and services in the property and casualty marketplace providing coverage on both an excess and surplus (E&S) and admitted basis.

Since its founding, Brooks has successfully serviced the standard markets and brokered distressed and complex lines of business. As an independent wholesaler, Brooks has the premium volume to create and maintain significant relationships with its markets, enabling a preferred partner status that results in priority attention to submissions and superior service. Brooks’ market strength and expertise includes:

• Independent wholesale broker
• High-touch broker specialists
• Comprehensive business product line mix
• Collective approach to complex insurance needs

Job Description:

The Associate Broker role is for an individual with a minimum 3 years’ experience in the wholesale insurance industry. This role will report directly to the Unit Manager and provide customer service support to various retail agents (Brooks customers). The Associate Broker will actively work with carriers to manage quoting, document distribution, binding, and billing. This role will be located in/report into the Brooks office located in Manalapan, NJ.

Responsibilities:

• Maintains and services new and renewal policies from quoting, binding, billing and throughout the policy term.
• Reviews applications for completeness and requests missing information from the retail agent, when required.
• Follows up on new and renewal quotes in an effort to maximize all new business quotes and retain renewals.
• Prepares and delivers the quote and policies to the retail agents
• Requests changes to policies as instructed by the agent.
• Maintains compliance with agency’s established processes.
• Keeps up to date with the various products and services the agency represents
• Provides proactive and solutions-oriented customer service to all internal and external queries

Position Requirements:

• 3 years’ experience in the insurance industry in a similar role.
• P&C License or equivalent industry experience
• BA/BS preferred
• Experience working with AIM (Vertafore) preferred
• Strong interpersonal and communication skills and the ability to communicate and build trusted relationships with all levels of staff and external contacts
• Significant attention to detail
• Provides a high quality product and takes ownership of work
• Excellent customer service skills
• Works with a sense of urgency as required to meet deadlines
• Acts in a diplomatic manner and responds promptly to customer needs/requests
• Able to prioritize workload and work under pressure
• Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Manalapan, NJ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• commercial insurance: 3 years (Preferred)

License/Certification:

• P&C License (Preferred)

Work Location: Hybrid in Manalapan, NJ

Senior Claims Adjuster

Job description:

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

• 401k + employee match
• Medical, dental, vision, life, and disability insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick leave
• Professional development programs
• Work-life quality and flexibility

Visit us online at www.carlwarren.com

RESPONSIBILITIES

• Executes client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives.
• Proactively work claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines and client requirements.
• A high level of productivity measured according to the age and complexity of the assigned caseload.
• Maintains a timely diary of claims.
• Consistently achieves audit scores of 90% and above.
• Focuses on providing the client with an outstanding work product.
• Provides excellent customer service to internal and external customers.
• May be required to prepare reports for clients and/or present claims in a roundtable setting or at a claim review.
• Develops strategies for claims resolution with file notes reflecting clarity, focus, control/management, and momentum.
• Identifies/utilizes vendors and effectively manages the vendors to achieve satisfactory results on both the expense and indemnity costs.

QUALIFICATIONS

• 7+ years of experience in the P&C industry is preferred. Public Entity experience is a plus.
• 5+ years of experience handling complex/litigated employment claims.
• College degree preferred
• Insurance designation preferred
• Excellent verbal and written communication
• Strong computer skills and Microsoft applications preferred
• Knowledge of claims processes and procedures, in addition to the overall knowledge of the insurance industry
• Read and understand legal documents

Job Type: Full-time

Salary: $70,040.00 - $85,000.00 per year

COMPANY OVERVIEW:

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

• 401k + employee match
• Medical, dental, vision, life, and disability insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick leave
• Professional development programs
• Work-life quality and flexibility

Visit us online at www.carlwarren.com

RESPONSIBILITIES

• Conduct investigations, establish the facts of the loss, coverage analysis, compensability/liability/negligence determination, investigate possible application of risk transfer, litigation management, appropriate use of vendors, apply policy contract and insurance laws to properly assess and negotiate (settle, authorize or deny payment) to the conclusion of the claim within authority limits.
• Timely and appropriate reserve analysis and report completion.
• Handle litigated cases and attend mediation on assigned files.
• Prepare reports and Present claims in a round-table setting or at a claim review.
• Determine if subrogation opportunity exists and initiates recovery efforts.
• Some travel may be required.

QUALIFICATIONS

• 7+ years in Property & Casualty industry.
• 5+ years of handling experience in complex litigated claims.
• Public Entity experience a plus
• General Liability experience is preferred.
• College degree is preferred and a designation (e.g. AIC, AIM, ARM, CPCU) and/or insurance related courses are a plus.
• Experience working in claims management systems and strong knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint).

Sr. Financial Analyst

Objective: 

The senior financial analyst responsibilities include assisting with financial planning and budgeting processes, analyzing financial statements, creating data driven reports that are insightful and actionable, developing financial models, preparing projections, performing research and analysis, and assisting with month end close process.

Reports to: 

Director, Financial Planning & Analysis

FLSA:                                   

Exempt

Areas of Responsibility:

Accounting and Finance

• Assist the annual budgeting and quarterly reforecasting processes using a ground up build approach.
• Review monthly operating results to ensure accurate accounting records are maintained, and conduct variance analysis to budget/reforecast.
• Collect, analyze, and manage financial data to create reports that help division leaders gain valuable insights and drive profitability.
• Perform research and analysis to guide various strategic initiatives.
• Develop an understanding of the business and industry, organizational structure, and division strategies.
• Assist project teams with financial guidance.
• Ensuring compliance with financial guidelines, company policies, and relevant legal regulations.
• Champion continuous process improvements including accounting methodologies and operation enhancements.
• Support the preparation of monthly and quarterly reporting materials for board of directors and stakeholders.

Systems

• Ensure the accounting and finance software and systems the most robust for our business.
• Maintain the company’s financial systems.
• Design and build reports in various reporting systems based on requests and adherence to regulations.
• Work cross-functionally to develop and evolve systems.

Position Requirements:

• Bachelor’s degree in accounting, finance or related field.
• Must have minimum of 7 years’ experience in Accounting/Finance.
• Must be adaptable, responsive, and enthusiastic.
• Must be a self-starter and have the ability to work independently and under supervision.
• Ability to work collaboratively across departments and functions to design solutions to resolve problems.
• Demonstrates high standard of ethics.
• Proficiency in Microsoft Office and web applications, advanced knowledge of Excel and PowerPoint required.
• Results-oriented, driven, and self-motivated.
• Excellent verbal and written communication skills.
• Detail-oriented and able to perform in a high-pressure environment.
• Strong analytical thinking and problem-solving skills.

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects.  The employee is regularly required to reach with hands and arms; use hands to finger and grasp, using repetitive motions; talk and hear.  The employee is frequently required to stoop.  The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel.  This job requires the employee to have close visual acuity.

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

 Salary: 

$85,000 - $110,000

Corporate Compliance Manager

Job Description: 

Venbrook is in search of an experienced Compliance Manager to oversee various Insurance and Claims compliance and regulatory workstreams. A perfect candidate for this role is an individual with a proven track record in the Compliance Insurance/Claims arena with regulatory, compliance, license management, contract management and/or insurance or claims management knowledge.

Responsibilities:

• Coordinate the creation, review and implementation of policies and procedures resulting from new laws and regulations.
• Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues.
• Subject Matter Expert for resolution of queries from regulators, internal Licensing team, licensees, and business leaders for - Insurance Agent/Broker, Surplus Lines, Adjuster licensure.
• Supervision of Compliance Associate workstreams to assure processes and volumes are being managed according to SOP’s.
• Work closely with EVP Corporate Compliance and Executives on various matters including coordinating timely response to regulator queries, desk audits, data calls.
• Collaborate with Corporate General Counsel on various compliance matters.
• Provide support on tracking, monitoring, and resolving queries through input into matrices, summaries, logs, online systems.
• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.
• Special Projects including but not limited to workflow input or enhancement, engagement and testing of new compliance software, data input projects etc.
• Provide timely, courteous, and quality support to all internal and external parties

Position Requirements:

• Minimum 5-years Insurance work experience -  P&C, L&H and/or Claims
• Minimum of 3-years’ experience as Compliance Manager or similar [position
• Property & Casualty License and/or ability to secure P&C license

• 5 or more years of related regulatory experience

• In-depth knowledge of the industry’s standards and regulations

• Excellent verbal and written communication skills

• Methodical and diligent with outstanding planning abilities

• Strong analytical and organizational skills
• Acts with a sense of urgency and takes accountability for resolving issues.

• Proficient in all standard business software applications including Microsoft 365

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects.  The employee is regularly required to reach with hands and arms; use hands to finger and grasp, using repetitive motions; talk and hear.  The employee is frequently required to stoop.  The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift, and feel.  This job requires the employee to have close visual acuity.

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions. 

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

 Salary:

Up to $125,000

ACCOUNT TECHNICIAN  

Company Overview:

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Job Description

The Account Technician role is a ground floor opportunity for a recent college graduate to start their career in the insurance industry. The Account Technician will actively support an assigned client base of Commercial accounts with the direction of the Account Executives and Brokers.

OBJECTIVE: To assist Account Executive and Brokerage Department in servicing of accounts in a manner that reflects Venbrook’s commitment to quality and excellent customer service  

DUTIES & RESPONSIBILITIES:

1. Account Servicing
2. Prepare Surety Bonds, Riders, Consents of Surety, Invoices, and other required documents. Utilize all available resources to ensure timely completion of work.
3. Develop and maintain professional relationships with clients, support staff, surety markets and other Venbrook staff.
4. Keep client files in order in accordance with Venbrook’s policy and documentation procedures; document all account activities in a manner which is clear and understandable by others.  
5. Coordinate client requests
6. Perform special projects and other duties as requested.
7. Renewals
8. Assist Account Executive in collecting renewal information.
9. Follow up with markets during the quote/underwriting process at direction of AE to ensure that we are meeting the necessary time frames established.
10. Check Bonds for accuracy, process invoices and set up files.

COMPETENCIES:  

Interpersonal Skills

• Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
• Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
• Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
• Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.
• Multi-task – Uses multiple platforms simultaneously

Customer Service

• Fully committed to the needs of the client.
• Consistent and continuous service to the client and carriers.
• Works with a sense of urgency as required to meet deadlines.
• Acts in a diplomatic manner and responds promptly to customer needs.
• Meets commitments.

Computer Skills

• Highly Proficient in common Microsoft Office applications – Word, Excel, etc.
• AMS 360 experience helpful.

EDUCATION & EXPERIENCE

Degree Preferred (Business, Real Estate, Risk Management)

California Brokers Property/Casualty License helpful (if not licensed, the hire is eligible to be sponsored by the company to obtain the license)

California Notary Public a plus (if not a Notary Public, the hire is eligible to be sponsored by the company to become one within 3 months of hire)

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Salary: 

Up to $25 per hour

Human Resources Generalist

Areas of Responsibility:

• Familiarity with both federal and state labor laws and regulations. Implements procedures to ensure full compliance with both as needed.
• Assist with performance management related functions, including monitoring of performance review system and working with managers as needed.
• Maintains and updates job descriptions as applicable.
• Prepares census reports.
• Helps provide guidance and direction to employees and helps to maintain the integrity of the company and culture.
• Establish and maintain employee files.
• Assist with layoff and termination administration as needed.
• Assist in employee training and development on an as needed basis.
• Conduct benefit orientation meetings with all eligible staff.
• Assist with annual benefit open enrollment and corresponding meetings (both on site and via web).
• Reply to employee questions on benefit plan details.
• Assist with new hire enrolment and provide benefit statements.
• Create offer letters of employment.
• Administer complete employee orientation for all new hires.
• Liaise with facilities/IT to ensure proper equipment, login, password, and software information is available to employees and communicate needs with managers.

Position Requirements:

• Bachelor’s degree strongly preferred.
• Must have minimum of 5 years’ experience in Human Resources.
• Ability to prioritize tasks.
• Must be a self-starter and have the ability to work independently and under supervision.
• Proven track record of building strong working relationships with employees while fostering a cooperative work environment.
• Ability to work collaboratively across departments and functions to design solutions to resolve problems.
• Proficient with Microsoft Office Suite or related software (high-level Excel skills preferred).
• ADP experience preferred.
• Knowledge of employee benefits includes group health and life insurance plans, flexible spending, dependent care programs (FSA), 401(k) plan, and COBRA.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects.  The employee is regularly required to reach with hands and arms; use hands to finger and grasp, using repetitive motions; talk and hear.  The employee is frequently required to stoop.  The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel.  This job requires the employee to have close visual acuity.

Working Conditions:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

 Salary: 

Up to $85,000 per year