Join Venbrook


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Our Culture


Venbrook's culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. Click on any photo to take a closer look at our memorable moments...
Venbrook Events
2018 National Sales Meeting

Save the date for Building Strong Teams and a Winning Culture!

This year's 2018 National Sales Meeting will be at Caesar's Palace in Las Vegas, NV from October 2nd through October 4th. We look forward to an energizing event for our sales and management teams. 

Learn More
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jason Turner, Gig Palmer, and David Rosen at Citi Field for The Mets
Jessica, our Programs Manager, showing some Venbrook love
Brooks exhibiting at the PIA Conference in Atlantic City
Ana from our Personal Lines Division
Maria, our Office Manager, hard at work
Happy Halloween from Christina our Technology Director
Views from the Hollywood Sign
Chris, Vice President of Commercial Accounts, is happy to be at Venbrook
2016 National Sales Meeting having fun at the minus5º Ice Bar, Las Vegas, NV
Venbrook sling bags for every hiker!
Nick and Mike sharing some office camaraderie
Our after-party bowlers at the 2017 Holiday Party
Mira providing corporate and HR training at our sales meeting
Victory for our Venbrook hikers at Upper Las Virgenes Canyon
Welcome to Venbrook!
Our OC and SD offices at a day at the races in Del Mar, CA
Great smile from Howard, Vice President of Employee Benefits
Our East Meets West sales meeting welcome sign!

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


REPORTS

Job Description

REPORTS TO: Account Executive / Unit Manager

Company Overview :

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community :

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description

Come join our new and growing Commercial Lines Team The Account Technician role is a ground floor opportunity for a Commercial Insurance professional with 2-5 years’ experience. The Account Technician will actively support an assigned client base of Commercial accounts with the direction of the Account Executives and Brokers.

OBJECTIVE: To assist Account Executive and Brokerage Department in servicing of accounts in a manner that reflects Venbrook’s commitment to quality and excellent customer service

DUTIES & RESPONSIBILITIES:

1) Account Servicing

  • Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits and general correspondence. Utilize all available resources to ensure timely     completion of work.
  • Develop and maintain professional relationships with clients, support staff, insurance markets and other Venbrook staff.
  • Keep client files in order in accordance with Venbrook’s policy and documentation procedures; document all account activities in a manner which is clear and understandable by others.

2) Marketing Renewals and New Business

  • Set up renewal submissions in AMS.
  • Order loss run
  • Print Certificates of Insurance
  • Request renewal application and list of necessary documents from incumbent carriers/wholesalers.
  • Assist Account Executive in collecting renewal information.
  • Follow up with markets during the quote/underwriting process at direction of AE to ensure that we are meeting the necessary time frames established.
  • Check policies for accuracy, issue binders, process invoices and set up files.

COMPETENCIES:

1) Interpersonal Skills

  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.

2) Customer Service

  • Fully committed to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Works with a sense of urgency as required to meet
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets commitments

3) Computer Skills

  • Proficient in common Microsoft Office applications – Word, Excel, etc
  • AMS 360 experience a plus

EDUCATION & EXPERIENCE:

  • Some college or technical courses preferred
  • California Brokers Property/Casualty License

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Accounting Manager

 

Reports to:                           Director of Finance                                                              

FLSA:                                    Exempt

 

Company Overview:         

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

 

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

 

Job Description: 

The Accounting Manager role is a great opportunity for an Accounting Manager (preferably with a Commercial Lines Insurance background) to advance to the next step in their career. Join a winning Finance team at a Commercial Insurance Industry leader! This role will support and work collaboratively with the Director of Finance on various projects and daily tasks including: 

Areas of Responsibility: 

Accounting 

  • Responsible for the monthly close process and preparation of all related documents and month end balances.
  • Preparation of monthly financial statements and related footnotes.
  • Weekly cash management and reporting.
  • Monthly reconciliations for all balance sheet accounts.
  • Responsible for all necessary journal entries, both monthly and year end.
  • Preparation of various budget variance reports on revenue and expense detail.
  • Review of payroll, as needed, working in conjunction with Payroll Manager and HR.
  • Adhoc projects & reports
  • Dashboard Reports 

Team Management 

  • Aid with staff development and recruitment.
  • Provide initial and ongoing training to Accounts Payable and Accounts Receivable team members.

 

Position Requirements: 

  • Bachelor’s degree in accounting or related field.

Must have minimum of 10 years’ experience in accounting.

  • Ability to prioritize tasks.
  • Must be adaptable, responsive, and enthusiastic.
  • Must be a self-starter and have the ability to work independently and under supervision.
  • Proven track record of building strong working relationships with employees while fostering a cooperative work environment.
  • Ability to work collaboratively across departments and functions to design solutions to resolve problems.
  • Demonstrates high standard of ethics.
  • Proficiency in Microsoft Office and web applications.
  • Results-oriented, driven, and self-motivated.
  • Excellent verbal and written communication skills.
  • Insurance agency management software experience a plus. 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and finger to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity. 

Working Conditions: 

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

Job Title: Claims Adjuster – Bodily Injury 

Reports to: Claims Manager 

Location: Woodland Hills, Ca 

OneSource Claims Management, LLC is a third-party administrator (TPA), implementing and supporting strategies that promote growth and development of the claims operations. Adjusters bring industry-specific expertise and skill to claims handling, management, and servicing. We believe in customer experience based on transparency, proactive solutions, and timely settlements. 

When urgency is the only option, we understand that responding in a professional manner and with kindness and care to a claim, is one of the most important and valuable services we provide. With clear communication and accountability at every step, OneSource works diligently to help resolve your claims as quickly as possible. 

  • Claims Management Products & Services:
  • Claims review, analysis and customized trending, which proactively manages claims
  • Designated point of contact
  • Claims reporting and auditing
  • Settlement advisory and negotiations
  • Claims Process:
  • Emphasizes speed, accuracy, service
  • Timely initial contacts
  • Investigation matrix
  • Proactive follow-up with injured/impaired claimants
  • Aggressive expense management processes
  • Visit the OneSource Claims Management Solutions website for more information. http://www.onesourcecms.com/

 

Follow our community:

 

Facebook –www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

 

Job Description: 

Join a leader in Claims Management! This commercial claims adjuster position will proactively work files with the focus on early and appropriate settlement. The adjuster will be tasked with processing bodily injury and material damage insurance claims within the claims handling guidelines as outlined by the company. The adjuster will review coverage, liability and property damage estimates to determine the extent of what damages. The adjuster will document the findings of the investigation and based on said findings will deny, settle or authorizes payments for claims based on coverage, appraisal, review of medical records and verifiable damage.

 

DUTIES & RESPONSIBILITIES

  • Investigate and process insurance claims filed by policyholders or claimants
  • Handle and process bodily injury, property and automobile claims in a variety of states
  • Verify that coverage applies for the loss
  • Interview claimant and witnesses to gather pertinent information.
  • Examine photographs and statements
  • Inspect property damage to determine extent of damages
  • Evaluate medical records and all pertinent information on injury claims to ascertain compensation amount
  • Record pertinent claims related data and statements within the claims file notes
  • Evaluate all information to determine how claim should be handled
  • Negotiate with claimant or their representative to settle claim
  • Complete litigation referral process in the event that negotiations fail to resolve a claim
  • Direct the defense counsel assigned to defend insured per the company’s litigation claims handling guidelines
  • Issue payments to resolve the claims
  • Identify subrogation potential in each claim and take appropriate steps to subrogate damages from at fault parties
  • Identify fraud indicators and refer those instances for special investigation
  • Identify exposures and analyze large losses over $75,000 in value
  • Analyze reports to identify trends and propose appropriate interventions
  • Some traveling for local mediation, MSC and trial hearings, as required

 

POSITION REQUIREMENTS

  • BA/BS preferred
  • 4-6 years of related work experience
  • Strong understanding of claims handling principles and concepts
  • Proficient in investigating claims, gathering pertinent information and making decisions with respect to complex coverage and liability matters.
  • Ability to review medical records and recommend settlement values taking into account various venues, aggravating liability issues.
  • Strong negotiation skills
  • Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills
  • Ability to adapt to a paperless environment as well as the flexibility to work within underwriting and processing systems.
  • Knowledge of insurance regulatory requirements a plus.

 

Physical Demands: 

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

ABOUT THE COMPANY 

Carl Warren is a nationwide Third-Party Administrator (TPA) with about 150 employees and 20 locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives. 

At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued. We are looking for a Claims Adjuster with multi-line claims experience to join our team. This position will be based out of Phoenix, Arizona.

 

RESPONSIBILITIES 

  • Executes on client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives.
  • Proactively work claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines as well as any client requirements.
  • High level of productivity measured according to the age and complexity of the assigned caseload.
  • Maintains a timely diary of claims.
  • Consistently achieves audit scores of 90% and above.
  • Focuses on providing the client with an outstanding work product.
  • Provides excellent customer service to internal and external customers.
  • May be required to prepare reports for clients and/or present claims in a roundtable setting or at a claim review.
  • Develops strategies for claims resolution with file notes reflecting clarity, focus, control/management, and momentum.
  • Identifies/utilizes vendors and effectively manages the vendors to achieve satisfactory results on both the expense and indemnity costs.
  • Other duties as assigned. 

REQUIREMENTS 

  • Seven or more years of experience in the Property & Casualty industry preferred.
  • Five or more years of experience handling complex/litigated claims and litigation management.
  • College degree preferred.
  • Insurance designation preferred.
  • Excellent computer skills and knowledge of Microsoft Office applications preferred.
  • Holds and maintains necessary adjuster licenses in states where required.
  • Knowledge of claims processes and procedures, in addition to the overall knowledge of the insurance industry.
  • Read and understand legal documents. 

COMPETENCIES

  • Communication Skills: Consistently and effectively communicates with a diverse spectrum of people across the organization and team.  Must seek answers and clarification from management on information that is not understood to ensure the proper message is communicated.
  • Problem Solving & Decision Making: Determines steps to obtain the best outcome of claim resolution.  Considers short and long-term outcomes through decision-making sessions to ensure all stakeholders are involved.
  • Customer Service: Aligns and supports goals that promote client-centric culture.  Services the needs of both internal and external client’s, understands all expectations of performance, committed to delivering high-quality service, ability to communicate often and be responsive to all requests timely.  Has the passion to deliver high-quality work.
  • Interpersonal skills: Ability to read and work with a variety of people, assess credibility, maintain optimism, build relationships, be resilient and approachable.  Leads by example.
  • Strategic Thinking: Understands multiple resources assist in claim resolution and facilitates these resources.  Continuously monitors the effectiveness of the current strategy and makes recommendations for necessary changes.  Continually accesses the success of the strategy and ultimate claim outcome against the market and competitors
  • Functional/Technical Expertise: Demonstrates ability to investigate, evaluate and resolve claims.   Maintains own functional /technical expertise through projects, designations, continuing education, etc.  Models expert learning and growth by having a strong understanding of best practices within the function.  Has a working knowledge of claims workflow and a strong understanding of the processes.  Proven track record of sustained performance as measured by performance indicators. 

BENEFITS 

  • Competitive Compensation Package
  • Comprehensive Benefits, to include 401K, medical, dental, vision, life and disability, generous paid time off and holidays
  • Employee Training Programs
  • Professional Development
  • Work-Life Balance
  • Flexible Hours
  • Family-Like Work Environment

 

ABOUT THE COMPANY

At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued.
 
DESCRIPTION
Be an integral part of an Analytics team by managing a key insurance database program that will greatly enhance insurance claims management and revenue. This is visible position that will partner with senior management.

SKILLS
• Test software for bugs and inaccuracies
• Provide end user support by answering phones and QA
• Provide training when needed, or as necessary
• Work directly with development team for client custom fields and lists
• Create project plans for internal implementation and training team
• Perform QA functional testing and implementation
• Interact with Vendor, configuration , testing and support
• Create reports and Dashboard Set up

REQUIREMENTS
• 5 or more years in software or related field, a plus
• College degree preferred
• Insurance industry, and/or claims experience a plus
• SQL Server experience desired
• Knowledge of JW Software (Filehandler) a plus

ABOUT CARL WARREN

Carl Warren is a Third Party Administrator (TPA) with 165 employees and 20 locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives.


BENEFITS
• Competitive Compensation Package
• Comprehensive Benefits, to include 401K, medical, dental, vision, life and disability, generous paid time off and holidays
• Employee Training Programs
• Professional Development
• Work-Life Balance
• Flexible Hours
• Family-Like Work Environment

 

Physical Demands: 

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and finger to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

Reports to: VP, Real Estate Division
Location: Woodland Hills, CA

 

Company Overview:

 

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.
Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.
Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

 

Follow our community:
Facebook – www.facebook.com/venbrook
Twitter – www.twitter.com/venbrook
LinkedIn – www.linkedin.com/company/venbrook

 

Job Description
Come and join a Commercial Insurance Team that is on the move! The Senior Account Manager I role is a dynamic opportunity for a Commercial Insurance professional with 5+ years’ or more experience at a Retail Agency. The Account Executive will manage a client base of Commercial accounts in a manner that promotes an excellent level of service and profitability to both the customer and Venbrook.

 

Client Service

  • To independently manage a specific number of assigned accounts (moderate to complex) and to direct the management of these accounts in a manner that promotes an excellent level of service and profitability
  • Oversee, analyze and evaluate client’s risks; review coverages to ensure quality of risk placement. Recommend needed changes in coverage when required due to change in exposure, marketplace and general improvement of insurance program. Utilize additional technical resources as needed.
  • Demonstrate an understanding of routine coverages and policy terms and be able to clearly articulate this information as needed.

Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits and general correspondence. Utilize all available resources to ensure timely completion of work.

  • Develop and maintain professional relationships with clients, support staff, insurance markets and other Venbrook staff.

Keep client files in order in accordance with Venbrook’s policy and documentation procedures; document all account activities in a manner which is clear and understandable by others.

  • II. Marketing Renewals and New Business (requires minimal assistance from Manager)
  • Prepare underwriting submissions, assist Account Executive in the selection of markets, and send completed submissions to markets in a professional and timely manner.
  • Negotiate with insurance company in matters of coverages and rates to obtain most comprehensive coverage and competitive pricing for clients and Venbrook.
  • Assess and act upon opportunities to develop additional account revenue by cross selling additional coverages or referrals.
  • Follow up with markets and monitor the quote/underwriting process to ensure that we are meeting the necessary time frames established.
  • Prepare coverage letters, check policies for accuracy, issue binders, process invoices and set up files.
  • Maintain and update knowledge of industry trends, marketplace, and appetites of carriers.

Marketing Renewals and New Business

  • Prepare underwriting submissions, assist VP in the selection of markets, and send completed submissions to markets in a professional and timely manner.
  • Assess and act upon opportunities to develop additional account revenue by cross selling additional coverages or referrals.
  • Follow up with markets and monitor the quote/underwriting process to ensure that we are meeting the necessary time frames established.
  • Prepare coverage letters, check policies for accuracy, issue binders, process invoices and set up files.

COMPETENCIES:
I. Interpersonal Skills

  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
  • Presentations skills – able to participate in client presentation as requested by producer or manager.
  • Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.
  • Development - Assists in the training and development of others; committed to personal development and continuous learning.

II. Customer Service

  • Highly alert to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Works with a sense of urgency as required to meet deadlines.
  • Manages difficult or emotional customer situations.
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets all commitments.
  • III. Computer Skills

• Proficient in common Microsoft Office applications – Word, Excel, etc.
• AMS 360 experience preferred.

 

EDUCATION & EXPERIENCE
• Some college or technical courses preferred
• 5 - 7 years of related work experience
• California Brokers Property/Casualty License
• CISR Designation preferred

 

Physical Demands:
While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use of hands and fingers to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.