Join Venbrook


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Our Culture


Venbrook's culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. Click on any photo to take a closer look at our memorable moments...
Venbrook Events
2018 National Sales Meeting

Save the date for Building Strong Teams and a Winning Culture!

This year's 2018 National Sales Meeting will be at Caesar's Palace in Las Vegas, NV from October 2nd through October 4th. We look forward to an energizing event for our sales and management teams. 

Learn More
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our Venbrook Orange County Team
Jessica, our Programs Manager, showing some Venbrook love
Brooks exhibiting at the PIA Conference in Atlantic City
Maria, our Director of Facilities, hard at work
Views from the Hollywood Sign
Happy Halloween from Christina our Technology Director
Chris, Vice President of Commercial Accounts, is happy to be at Venbrook
Venbrook sling bags for every hiker!
Welcome to Venbrook!
Our East Meets West sales meeting welcome sign!
Beach clean up from coast to coast!
Rayma Cathey, Senior Vice President, with Eric Doll and Derek Moore at the Pacific Fuels + Convenience Summit
National Intern Day!
Alison Myers, Executive Vice President, Employee Benefits Practice, with Heather Raskulinecz, Senior Account Executive at CAHU's Women's Leadership Summit
The Venbrook family helps Operation Gratitude!
2022 RIMS Conference, Carl Warren Team
Jamie Shetzer, Senior Vice President, with Al Shetzer, Senior Vice President at the 2022 NTTC Annual Conference
Rayma Cathey, Senior Vice President at APCA's Annual Buyer's Tradeshow

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


COMPANY OVERVIEW:

Venbrook Group, LLC is a holdings company with subsidiaries engaged in retail broking, wholesale broking, programs, and claims services. Venbrook caters to a national client base across myriad industries with divergent needs. Venbrook’s team of experts and industry specialists’ partner with their clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs.

Venbrook continues to build partnerships to expand its insurance platform while continuing to invest in its infrastructure and talent. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. 

 

JOB DESCRIPTION:

Venbrook is seeking to add a talented Sr. level Data Analytics Engineer to join our Data Engineering team. We are looking for someone who is strong in Microsoft Azure and Tableau/Power BI. Strong SQL knowledge and experience in migrating on-premises data warehouses to the cloud (Azure, AWS, or Snowflake). This person will be responsible for developing ETL pipelines and migrating on-prem data pipelines to Azure Cloud. Decommission legacy pass-through platforms by migrating reporting to point to Enterprise Data Lake. Validate data between on-prem and cloud. Partner with a variety of stakeholders throughout the migration process. Build and automate reports and dashboards using Tableau/Power BI. Required

  • In this role, you will support business leaders with visual reporting based on stakeholder needs and company priorities.
  • Work with end-users to define visual reporting needs for intended audiences and delivery formats.
  • Support implementation of Cloud Data Analytics Platform using Snowflake and Azure and Data Lake pipelines.
  • Perform ad hoc analytical requests and report prototyping for internal and external parties.
  • Participate in application validation and QA efforts as they pertain to reporting, data, and metrics.

What you'll need:

  • 5+ years or more experience performing Data Engineering ETL and ELT Business and experience with BI solutions such as Tableau or Power BI.
  • Experience working with Matillion, Azure Data Factory, and other ETL tools.
  • Business Intelligence and Data Warehouse experience developing reports/ dashboards and ETL pipelines.
  • Strong SQL skills and experience with Python and Spark SQL are a plus.
  • Strong knowledge of cloud technologies Azure and Snowflake.
  • Proven work ethic with the ability to work within set timelines and update management on deviation to these estimates.
  • Strong interpersonal communication skills, effectively communicating in verbal and written form.

Nice to have:

  • Familiarity with Azure technologies such as Synapse Analytics, Data Factory, Data Bricks.
  • Experience with Python
  • Experience using GIT
  • BS/MS in computer science or equivalent work experience
  • Insurance industry experience

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is occasionally required to climb stairs, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

JOB TITLE: Senior Broker Assistant

LOCATION: Manalapan, NJ

 

COMPANY OVERVIEW:

Brooks Insurance Agency has been solving some of the most complex insurance issues and coverages and brokered distressed and complex lines of business since 1991. We are a multi-line wholesaler in the property & casualty marketplace providing insurance coverage on both an excess and surplus (E&S) and admitted basis across a broad range of markets.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package: ·

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.brooks-ins.com.

 

JOB DESCRIPTION:

The Senior Broker Assistant role is for an individual with two years experience in the insurance industry and a great opportunity to learn more about the wholesale insurance industry. This role will report directly to the unit manager and provide administrative support to one of our active production teams in addition to providing customer service support to various retail agents (Brooks customers). This role will be located in the Brooks office located in Manalapan, New Jersey.

 

DUTIES & RESPONSIBILITIES:

  • Follows instructions of the unit manager and team members.
  • Assists team members in the execution of their daily duties.
  • Processes changes to policies as instructed by the agent.
  • Moves various tasks to completion through file documentation and follow-up.
  • Reviews applications for completeness and requests missing information from the retail agent when required.
  • Quotes ** as per unit manager and lead producer instructions.
  • Follows up on new and renewal quotes in an effort to maximize all new business quotes and retain renewals.
  • Prepares and delivers the quote and policies to the retail agents as instructed by the producer.
  • Maintains compliance with the agency’s established processes.
  • Keeps up to date with the various products and services the agency represents.
  • Provides proactive and solutions-oriented customer service to all internal and external queries.

 

POSITION REQUIREMENTS:

  • 2+ years experience in the insurance industry in a similar role
  • P&C License or equivalent industry experience
  • BA/BS preferred
  • Experience working with AIM (Vertafore) preferred
  • Strong interpersonal and communication skills and the ability to communicate and build trusted relationships with all levels of staff and external contacts
  • Significant attention to detail
  • Provides a high-quality product and takes ownership of work
  • Excellent customer service skills
  • Works with a sense of urgency as required to meet deadlines
  • Acts in a diplomatic manner and responds promptly to customer needs/requests
  • Able to prioritize workload and work under pressure
  • Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills
  • Familiarity with Google products and applications

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to balance, kneel, crouch, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

** License required to quote

JOB TITLE: Senior Account Executive, Employee Benefits

LOCATION: Remote work available.

EFFECTIVE DATE: August 17, 2022

 

COMPANY OVERVIEW:

Venbrook Insurance Services is among the largest insurance brokerages in the U.S. We are a trusted partner to small and medium-size business providing a range of products and services, including accident & health insurance, property & casualty insurance, employee benefits, surety & title insurance, and risk management and protection.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package: ·

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.venbrook.com.

 

JOB SUMMARY:

Come and join an Employee Benefits Insurance Team that is on the move! The Senior Account Executive role is a dynamic opportunity for an Employee Benefits Insurance professional with at least ten years or more experience at a Retail Agency. Preferably for a mid to large-sized brokerage. Experience overseeing accounts that are Self-Funded with 500 to 10,000+ members is required. A fun and energetic culture is the foundation of this team. By joining, you can be assured of an environment where teamwork, fast-paced growth, and the ability to work on challenging benefit plans often through the utilization of claim analytics, health risk management, and complex consultative strategies guide the day-to-day activities.

The Senior Account Executive will manage a client base of Employee Benefits accounts to promote an excellent level of service and profitability to both the customer and Venbrook.

 

DUTIES & RESPONSIBILITIES:

  • Coordinates and maintains a relationship with the client and all client stakeholders.
  • Coordinates the implementation of new clients.
  • Coordinates and manages the activities of marketing and renewals, recommending measures to improve satisfaction, performance, and cost.
  • Recommends or initiates actions to effectively and proactively service the client. Plans, directs, and coordinates benefit and insurance programs. Educates clients on benefits strategies.
  • Identifies, plans, and develops methods and procedures to obtain greater efficiency and effectiveness of benefit programs.
  • Regularly meets with clients to review programs and make recommendations on improvements.
  • Participates in and conducts employee benefit and open enrollment meetings.
  • Works with clients to develop client-specific management and financial programs. Reviews financial and management reports monthly.
  • Reviews insurance circulars and bulletins to keep current on changes in the industry.
  • Performs routine service and account management functions for the clients.
  • Participate in market meetings, seminars, and training programs as directed.
  • Works closely with our claims analytics vendor to identify opportunities to improve plan performance.
  • Works on obtaining other sales opportunities with current clients and cross-selling P&C lines of coverage. Will assist in the sales process of new clients.
  • Manages financial profitability of account book.

 

COMPETENCIES:

  • Exceptional knowledge of all lines of benefits, including self-funded medical insurance.
  • Good oral and written communication skills; the ability to independently make accurate decisions.
  • Minimum of ten (10+) years in an insurance-related or human resource position or any equivalent combination of education and experience. Prior experience as an insurance brokerage/consultant is preferred.
  • Understand the local and national market and has existing relationships with carriers and employers.
  • Strong computer skills, utilizing Microsoft Office: Excel, Word, PowerPoint.
  • AMS 360 and BenefitPoint experience is preferred.
  • Proficient mathematical and analytical skills.
  • Strong customer service and client relations skills.

 

EDUCATION & EXPERIENCE:

  • Active Life/Accident and Health Insurance Agent License.
  • CEBS or other benefits designations are preferred.

 

 

 

JOB TITLE: Support Specialist

DEPARTMENT: Claims Services

LOCATION: Glendale, CA or Woodland Hills, CA

EFFECTIVE DATE: August 17, 2022

 

COMPANY OVERVIEW:

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. 

We offer competitive compensation and a comprehensive benefits package:

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.carlwarren.com.

 

RESPONSIBILITIES:

  • Completes forms, letters and other communications. Sets up paper/electronic files and databases.
  • Processes incoming/outgoing mail.
  • Route internal/external inquiries to the proper source
  • Responsible for administrative tasks such as expenses, maintaining supplies, assembling certified mail, copying, faxing, scanning and filing
  • Additional duties as directed

 

QUALIFICATIONS:

  • 1+ years of office/clerical experience
  • 2+ years of customer service experience
  • Basic computer skills and knowledge of Microsoft applications
  • High school degree or equivalent, college degree preferred

 

We are looking for a Support Specialist to join our team.

JOB TITLE: Senior Claims Examiner

DEPARTMENT: Claims Services

LOCATION: Hybrid, Los Angeles or Glendale, CA

EFFECTIVE DATE: August 17, 2022

 

COMPANY OVERVIEW:

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.carlwarren.com

 

RESPONSIBILITIES

  • Executes client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives.
  • Proactively work claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines and client requirements.
  • A high level of productivity is measured according to the age and complexity of the assigned caseload.
  • Maintains a timely diary of claims.
  • Consistently achieves audit scores of 90% and above.
  • Focuses on providing the client with an outstanding work product.
  • Provides excellent customer service to internal and external customers.
  • May be required to prepare reports for clients and/or present claims in a roundtable setting or at a claim review.
  • Develops strategies for claims resolution with file notes reflecting clarity, focus, control/management, and momentum.
  • Identifies/utilizes vendors and effectively manages the vendors to achieve satisfactory results on both the expense and indemnity costs.
  • Other duties as assigned.

 

QUALIFICATIONS

  • Seven or more years of experience in the P&C industry is preferred. Public Entity experience is a plus.
  • Five or more years of experience handling complex/litigated claims and litigation management.
  • Property experience is a plus
  • College degree preferred
  • Insurance designation preferred
  • Excellent verbal and written communication
  • Strong computer skills and Microsoft applications preferred
  • Knowledge of claims processes and procedures, in addition to the overall knowledge of the insurance industry
  • Read and understand legal documents

JOB TITLE: Senior Claims Examiner

DEPARTMENT: Claims Services

LOCATION: Orange County, CA

EFFECTIVE DATE: August 29, 2022

 

COMPANY OVERVIEW:

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.carlwarren.com

 

RESPONSIBILITIES

• Conduct investigations, establish the facts of the loss, coverage analysis, compensability/liability/negligence determination, investigate possible application of risk transfer, litigation management, appropriate use of vendors, apply policy contract and insurance laws to properly assess and negotiate (settle, authorize or deny payment) to the conclusion of the claim within authority limits.
• Timely and appropriate reserve analysis and report completion.
• Handle litigated cases and attend mediation on assigned files.
• Prepare reports and Present claims in a round-table setting or at a claim review.
• Determine if a subrogation opportunity exists and initiates recovery efforts.
• Some travel may be required.

 

QUALIFICATIONS

• 7+ years in Property & Casualty industry.
• 5+ years of handling experience in complex litigated claims.
• Public Entity experience a plus
• General Liability experience is preferred.
• College degree is preferred and a designation (e.g. AIC, AIM, ARM, CPCU) and/or insurance related courses are a plus.
• Experience working in claims management systems and strong knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint).

JOB TITLE: Staff Accountant

REPORTS TO: Claims Controller

LOCATION: Hybrid, Waco (TX) or Oklahoma City (OK)

EFFECTIVE DATE: September 28, 2022

 

COMPANY OVERVIEW:

Venbrook Group, LLC is a holdings company with subsidiaries engaged in retail broking, wholesale broking, programs, and claims services. Venbrook caters to a national client base across myriad industries with divergent needs. Venbrook's team of experts and industry specialists partner with their clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.venbrook.com.

 

JOB DESCRIPTION:

We are growing! The Staff Accountant role is an excellent opportunity to support the Claims Services Controller during an exciting time of substantial corporate growth and upgrading processes and procedures. Preferred locations would be Oklahoma City or Waco, TX, but would be open to remote for someone with the preferred experience and qualifications.

 

DUTIES & RESPONSIBILITIES:  

  • Bank reconciliations
  • Monthly close process and reconciliation of month-end balances
  • Preparation, submission, and general ledger entry of customer invoices
  • Applying customer invoice payments to outstanding invoices
  • Tracking of customer balances and reporting on collections as needed
  • Record activity in the general ledger for all trust account transactions
  • Record wire transfer information in the claims management system
  • Prepare and mail checks for trust account expenses
  • Responsible for any necessary journal entries, both monthly and year-end
  • Assist in research of various budget variance reports on revenue and expense detail
  • Assist in providing financial information within and outside Claims Services Accounting
  • Assist in general process improvements and documentation for this accounting position
  • Develop internal relations at all levels providing high support and a high level of customer service
  • Other assignments as needed

 

EDUCATION & EXPERIENCE

  • Bachelor’s Degree in accounting
  • Minimum 1 – 3 years of work experience in accounting or bookkeeping
  • Strong financial analysis skills
  • Proficiency in MS Office applications with advanced Excel required
  • Strong time-management skills
  • Excellent communication and analytical skills
  • Public/private background preferred
  • Insurance claims industry experience is highly preferred
  • The ideal candidate will have 1-3 years of experience in general accounting, including A/R, A/P, and General Ledger

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms, use hands and fingers to grasp, perform repetitive motions, and talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

JOB TITLE: Corporate Compliance Associate

REPORTS TO: EVP, Corporate Compliance & Corporate Risk Management

LOCATION: Remote

EFFECTIVE DATE: October 25, 2022

 

COMPANY OVERVIEW:

Venbrook Group, LLC is a holdings company with subsidiaries engaged in retail broking, wholesale broking, programs, and claims services. Venbrook caters to a national client base across myriad industries with divergent needs. Venbrook's team of experts and industry specialists partner with their clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.venbrook.com

 

JOB DESCRIPTION:

Venbrook is in search of an experienced Compliance Associate to oversee various compliance and regulatory tasks across our enterprise. An individual with regulatory, compliance, license management, contract management and/or insurance management skills is perfect for this role.

 

DUTIES & RESPONSIBILITIES:  

  • Own licensing Subject Matter Expert (SME) role for resolution of queries from regulators, offshore teams, internal licensees, and business leaders.
  • Gain knowledge of pre-licensing and continuing education offerings, add students to learning portals and provide support to learners/students.
  • Work collaboratively with the Compliance Manager to coordinate timely responses to regulator queries, desk audits, and data calls.
  • Provide support on tracking, monitoring, and resolving queries through input into matrices, summaries, logs, and online systems.
  • Issuance of certificates of insurance, license bond management, and day-to-day management of corporate insurance portfolio.
  • Engage and meet service level standards within the contract management process (carriers, brokers, vendors) to support business needs and get contracts to fully executed status.
  • Manage daily email volumes by categorizing emails in a centralized email system and resolving queries within defined service level standards.
  • Utilizing corporate processes, analyze, allocate, and promptly submit vendor invoices to AP.
  • Special Projects include but are not limited to workflow input or enhancement, engagement, and testing of new compliance software, data input projects, etc.
  • Maintained correspondence and other records within our electronic document management systems.
  • Provide timely, courteous, and quality support to all internal and external parties

 

EDUCATION & EXPERIENCE

  • Minimum 5 years of Insurance work experience - P&C, L&H and/or Claims
  • Property & Casualty License and/or ability to secure P&C license
  • 5 or more years of related regulatory experience or regulatory experience in other highly regulated industry
  • Excellent verbal and written communication skills
  • Strong analytical and organizational skills
  • Acts with a sense of urgency and take accountability for resolving issues.
  • Proficient in all standard business software applications, including Microsoft 365

JOB TITLE: Claims Advocate

DEPARTMENT: Claims Services

LOCATION: Remote

EFFECTIVE DATE: November 15, 2022

 

COMPANY OVERVIEW:

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives.

Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values.

We offer competitive compensation and a comprehensive benefits package:

  • 401k + employee match
  • Medical, dental, vision, life, and disability insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Sick leave
  • Professional development programs
  • Work-life quality and flexibility

Visit us online at www.carlwarren.com

 

JOB DESCRIPTION

The Claims Advocate position is responsible for Reporting Losses and Monitoring Claims for prompt and efficient communications and best outcomes on All Lines of Coverage, including  Business Auto, General Liability, Commercial Property, Commercial Property (REAPA), Package Policies, Equipment Breakdown/Boiler & Machinery, Inland Marine, Flood, Employment Practices Liability, D&O Liability, Errors & Omissions Liability, Excess/Umbrella Liability, Cyber Liability, Builders Risk,  Difference in Conditions, Owner Controlled Insurance Programs (OCIP) and Pollution Legal Liability.

 

RESPONSIBILITIES

  • Maintain an Individual Claim Reporting and Monitoring File Load. 
  • Ensure prompt and efficient claim communication with Clients, Carriers, and Adjusters on all Reported Losses. 
  • Advocate for Venbrook Clients in reviewing Carrier Coverage Determinations by explaining and resolving coverage issues as they arise, effectively communicating with Venbrook Clients, Venbrook Account Executives/Representatives, Carrier Adjusters/Supervisors/Managers, Carrier Appointed Defense Counsel, and Independent Coverage Counsel, as needed.

 

QUALIFICATIONS

  • 15+ years of experience handling Commercial Claims and Litigation in Commercial General Liability & Property Damage, Auto Liability and Property Damage, Commercial Property & Errors & Omissions/Employment Practices Liability.
  • Ability to analyze loss circumstances and identify Client exposures to determine which types of commercial policies may provide coverage
  • Must have an Active Multiline Adjuster License
  • Ability to report and monitor 130+ claims
  • Microsoft Office Suite experience with Related Claims and Business/Carrier software.
  • TPA experience