Join Venbrook


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Our Culture


Venbrook's culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. Click on any photo to take a closer look at our memorable moments...
Venbrook Events
2018 National Sales Meeting

Save the date for Building Strong Teams and a Winning Culture!

This year's 2018 National Sales Meeting will be at Caesar's Palace in Las Vegas, NV from October 2nd through October 4th. We look forward to an energizing event for our sales and management teams. 

Learn More
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jason Turner, Gig Palmer, and David Rosen at Citi Field for The Mets
Jessica, our Programs Manager, showing some Venbrook love
Brooks exhibiting at the PIA Conference in Atlantic City
Ana from our Personal Lines Division
Maria, our Office Manager, hard at work
Happy Halloween from Christina our Technology Director
Views from the Hollywood Sign
Chris, Vice President of Commercial Accounts, is happy to be at Venbrook
2016 National Sales Meeting having fun at the minus5º Ice Bar, Las Vegas, NV
Venbrook sling bags for every hiker!
Nick and Mike sharing some office camaraderie
Our after-party bowlers at the 2017 Holiday Party
Mira providing corporate and HR training at our sales meeting
Victory for our Venbrook hikers at Upper Las Virgenes Canyon
Welcome to Venbrook!
Our OC and SD offices at a day at the races in Del Mar, CA
Great smile from Howard, Vice President of Employee Benefits
Our East Meets West sales meeting welcome sign!

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


Company Overview:       

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook 

Job Description: 

The Commercial Insurance Operations Manager role, will be a great opportunity for an Account Manager (with a Commercial Lines Insurance background) to advance to the next step in their career and move to the Insurance Operations / Administration side of the business. It is also a ground floor opportunity to help influence, shape, and design major operation initiatives, processes and procedures in a Commercial Insurance brokerage environment. This role will support and work collaboratively with the SVP of Operations on various projects and daily tasks including:

  • Primary functions:
    • Gain and utilize expertise of multiple agency management systems while serving as the point person and highest level user of these systems so they may be utilized to the best of their ability, by the company
    • Develop work flows, reporting and Quality and Professional Standards that can be incorporated for use company-wide.
    • Manage and service all policies for organization’s corporate insurance portfolio
    • Overall management and auditing of Surplus Lines Filing activity from various divisions
    • Diary consumer complaints and follow-through on resolution
  • Secondary functions:
    • Manage insurance resources and continuing education.
    • Attend carrier marketing meetings and functions with SVP; electronically distribute content to retail staff. (gathering marketing materials and drafting communications regarding market appointments and appetite to staff)
    • Auditing of various workflow functions
    • Strategize and collaborate with SVP on new and existing projects 

Position Requirements: 

  • 7+ years Commercial Lines insurance account management experience
  • Should have an understanding of marketing of submissions for new and renewal business, knowledge of carrier markets and appetite, account management work flow, coverage knowledge and understanding of coverage forms, endorsements and exclusions, certificate   issuance, preparation of summaries , proposals and binders, agency billing and invoicing, policy checking.
  • California Brokers Property/Casualty License
  • Complete knowledge of AMS360 functionality
  • Strong interpersonal and communication skills and the ability to communicate and build trusted relationships with all levels of staff and external contacts.
  • Significant attention to detail.
  • Provides high quality product and takes ownership of work.
  • Excellent customer service skills.
  • BA/BS preferred.
  • Works with a sense of urgency and takes accountability for resolving issues.
  • Acts in a diplomatic manner and responds promptly to employee/customer needs and requests.
  • Able to prioritize workload and work under pressure.
  • Proficient in Microsoft Office applications – Word, Excel, Powerpoint, etc., with strong computer skills 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, using repetitive motions; talk and hear. The employee is occasionally required to stoop, climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects.  The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, using repetitive motions; talk and hear.  The employee is occasionally required to stoop, climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel.  This job requires the employee to have close visual acuity.

Job Title: Underwriting Operations Manager

Reports to:   SVP, Commercial Underwriting

Location:       Woodland Hills, Ca

Company Overview:

Come join Cardigan General Insurance Services, a division of Venbrook Insurance. Cardigan General Insurance Services, LLC is a managing general agency offering creative solutions for property, casualty, transportation, and specialty insurance programs.

Cardigan maintains an operational and underwriting prowess that allows it to stay in step with a rapidly changing marketplace and risk environment. It also manages disciplines in program and product development, branding, analytics, and third party program management.

We rely on debt underwriting and a commitment to analytics to provide comprehensive programs to the marketplace. We value partnerships with the carrier and insured alike.

Specialty Programs:

  • Commercial Real Estate
  • Commercial Auto
  • Sports and Fitness
  • Real Estate Owned (REO) PropertyCardigan General Insurance Services is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Cardigan General Insurance Services, visit us at www.venbrook.com .

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Summary of Position:

Under the direction of SVP of Underwriting, the Underwriting Operations Manager is responsible for managing the day to day underwriting operations of Cardigan’s commercial Auto programs. The position will require supervising the Lead Program Underwriters and their teams to ensure business is written in accordance with risk selection and other program management criteria. In addition, the Underwriting Manager will work with the Analytics team to ensure we efficiently capture all data elements needed to continuously analyze and react to trends from the Underwriter Dashboard output.

Organizational Relationships: The Underwriting Operations Manager reports to the SVP Underwriting. This position will have regular contact with the senior management, the company’s in house TPA, and the agent distribution channel.

Job Responsibilities:

  • Oversee the implementation and monitoring of all underwriting guidelines and procedures. Assure that all standards are met and consistently applied.
  • Manage full execution of Underwriting guidelines and program management procedures.
  • Execute the implementation of underwriting and risk management strategies that are consistent with program targets and goals
  • Conduct underwriting audits and business reviews of the agency plant, as needed or determined by the SVP Underwriting  
  • Develop and implement ongoing account management best practices including renewal midterm reviews and other tactics that support program profitability objectives.
  • Provide underwriting training, as applicable
  • Other duties or projects as directed by SVP Underwriting

Qualifications: Education/Work Experience:

  • 4 year college degree in related field preferred, or equivalent work experience
  • 10+ years of property-casualty underwriting experience, with broad underwriting experience across classes of business and lines of business
  • 3 plus years of managerial /supervisory experience leading an underwriting team for an insurance carrier or in an MGA environment  
  • Program expertise and experience working with independent agent channel highly preferred
  • Demonstrates specific knowledge of commercial auto including underwriting, marketing and product development 

Certificates/Licensure: Property Casualty Broker’s License required.

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and finger to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity. 

Working Conditions: 

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions.

ABOUT THE COMPANY

At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued. We are looking for an adjuster with 2+ years of general liability claims handling experience for public entities to join our San Luis Obispo office. Visit www.carlwarren.com for more information.  

SKILLS

  • Complete investigations to evaluate liability: Gather client records, obtain statements, and complete site inspections in the field, as necessary.
  • If liability is problematic, assess the damages: Secure medical and employment records and evaluate the reasonableness of same.
  • Secure settlement authority and negotiate quality settlements.
  • If unable to settle, assign defense counsel and direct the litigation to final resolution.
  • Attend small claims court, as needed.  

REQUIREMENTS 

  • 2+ years handling general liability and/or auto liability claims
  • Litigation experience preferred but not required
  • College degree is preferred
  • Experience working in claims management systems and strong knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
  • Obtain and maintain necessary adjuster licenses

SKILLS 

  • Do you have strong knowledge of claims processes? 
  • Extensive knowledge of public entity claims handling along with overall knowledge of the insurance industry; ability to read and understand legal documents.
  • Are you a problem solver? 
  • Strong negotiation skills with the ability to quickly conceptualize the issues involved in the claim, make a plan and then execute the plan; anticipate situations and mitigate proactively.
  • Are you a good communicator? 
  • The ideal candidate will have customer service experience and be able to explain simple and complex issues; strong listening skills; prepare and deliver presentations; professional oral and written communication skills are important.
  • Do you jump at the opportunity to learn and collaborate with colleagues?

Develop strong relationships with associates from within and outside the claims department; willingness to learn; assist with other tasks, if needed. 

ABOUT CARL WARREN

Carl Warren is an employee-owned Third Party Administrator (TPA) with 165 employees and 20 locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives. 

BENEFITS

Competitive Compensation Package

  • Comprehensive Benefits, to include Employee Stock Ownership Plan (ESOP), 401K, medical, dental, vision, life and disability, generous paid time off and holidays
  • Employee Training Programs
  • Professional Development
  • Work-Life Balance
  • Flexible Hours
  • Family-Like Work Environment

 

Job Title: Account Manager- Commercial Lines (Small Business) 

Reports to: Account Executive 

Location: Woodland Hills, CA

 

Company Overview: 

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward. 

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds. 

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

 

Follow our community: 

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook 

Job Description 

Come join our new and growing Team that specializes in both Personal and Small Business Commercial Lines! The Account Manager role is a ground floor opportunity for a Commercial Insurance professional with 3-5 years’ experience. The Account Manager will actively support an assigned client base of Small Business Commercial accounts in a manner that promotes an excellent level of service and profitability to both the customer and Venbrook. Knowledge and experience with Personal lines a plus. 

DUTIES & RESPONSIBILITIES 

Client Service

  • Review insurance coverages to ensure quality of risk placement. Notify Account Executive when changes in coverage are required due to a change in exposure, marketplace and/or general improvement of insurance program. Utilize additional technical resources as needed.
  • Demonstrate an understanding of routine coverages and policy terms and be able to clearly articulate this information as needed.
  • Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits and general correspondence. Utilize all available resources to ensure timely completion of work.
  • Develop and maintain professional relationships with clients, support staff, insurance markets and other Venbrook staff.
  • Keep client files in order in accordance with Venbrook’s policy and documentation procedures; document all account activities in a manner which is clear and understandable by others.

Marketing Renewals and New Business

  • Prepare underwriting submissions, assist Account Executive in the selection of markets, and send completed submissions to markets in a professional and timely manner.
  • Assess and act upon opportunities to develop additional account revenue by cross selling additional coverages or referrals.
  • Follow up with markets and monitor the quote/underwriting process to ensure that we are meeting the necessary time frames established.
  • Prepare coverage letters, check policies for accuracy, issue binders, process invoices and set u

Schedule

  • Full time position, 40 hour schedule
  • Ability to work daily, on site in the Irvine, CA office
  • Ability to work overtime when needed/requested.

COMPETENCIES: 

Interpersonal Skills

  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team with individual responsibilities; willing to assist others when needed.
  • Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.

Customer Service

  • Highly alert to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Works with a sense of urgency as required to meet deadlines.
  • Manages difficult or emotional customer situations.
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets all commitments.

Computer Skills

  • Proficient in common Microsoft Office applications – Word, Excel, etc.
  • AMS 360 experience preferred.

Education and Licensing

  • 3 - 5 years of related work experience
  • CISR Designation preferred
  • California Property/Casualty License Required
  • College Degree preferred

Physical Demands: 

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

Job Title: Account Manager- Systems Support Specialist 

Reports to: Director of Technology 

Location: Woodland Hills, CA

 

Company Overview:   

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. 

Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.   

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.   

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com. 

Follow our community: 

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook  

Job Description:

The Systems Support Specialist is responsible for working closely with the Director of Technology in maintaining the operational status of a Windows computer network. Reporting to the Director of Technology, the Systems Support Specialist provides help desk assistance to the end user, as well as network system administration assistance. This person is also expected to proactively support the Director of Technology’s individual goals and some high level projects including implementation of new systems and newly acquired entities, as well as the company’s corporate goals, objectives, and strategies. The work is of a technical nature but also requires good customer service and communication skills. 

Areas of Responsibility: 

  • Provide end-user desktop, network and application support
  • Maintain service requests status
  • Assist with the administration of the local area network (LAN) and wide area network (WAN) equipment
  • Assist business units in implementing process improvements and changes
  • Installation and update of programs and systems
  • Provide support for critical business needs outside of normal business hours via cell phone notification
  • and/or other communications
  • Assist with security by monitoring and ensuring compliance to standards, policies, and procedures
  • Other projects and duties as assigned

Qualifications

  • 3-5 years minimum experience
  • High level of problem-solving ability
  • Understanding of Active Directory and Group Policies       
  • Understanding of Microsoft Windows, SQL, Hyper-V and Exchange server
  • Understanding of PC computers, switches, routers, firewalls, and VPNs
  • Good help desk and customer service skills
  • Excellent verbal and written communication skills
  • Ability to work independently with minimal supervision
  • Willingness to travel and work outside of 8-5 as may be required
  • Understanding of Citrix XenDesktop VDI environment a PLUS
  • Programming and/or scripting a PLUS
  • Understanding of Crystal Reports a PLUS 

Physical Demands:

While performing the duties of this job, the employee may exert up to 30-50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

 

Corporate Controller

 

Tustin, CA

 

ABOUT THE COMPANY

 

At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued. Join a winning Finance team at a Claims Management leader! This role will support and work collaboratively with the Director of Finance and Accounting Department.

 

SKILLS

 

Accounting

  • Responsible for the monthly close process. Prepare all documents that support the monthly close process and month end balances.
  • Prepare monthly financial statements and related footnotes.
  • Weekly cash management and reporting
  • Prepare monthly reconciliations for all balance sheet accounts.
  • Responsible for all necessary journal entries, both monthly and year end.
  • Prepare various budget variance reports on revenue and expense detail.
  • Review payroll as needed in conjunction with Payroll Manager and HR.

Team Management

  • Aid with staff development and recruitment.
  • Provide initial and ongoing training to Accounts Payable and Accounts Receivable team members.

REQUIREMENTS

  • Bachelor’s degree in accounting or related field.
  • CPA is a plus.
  • Must have minimum of 5 years’ experience in Accounting.
  • Must have experience managing a team of accounting professionals.
  • Ability to prioritize tasks.
  • Must be adaptable, responsive, and enthusiastic.
  • Must be a self-starter and have the ability to work independently and under supervision.
  • Proven track record of building strong working relationships with employees while fostering a cooperative work environment.
  • Ability to work collaboratively across departments and functions to design solutions to resolve problems.
  • Demonstrates high standard of ethics.
  • Proficiency in Microsoft Office and web applications.
  • Sage Accounting Software experience a plus.
  • Results-oriented, driven, and self-motivated.
  • Excellent verbal and written communication skills.

Physical Demands:

 

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

ABOUT CARL WARREN

 

Carl Warren is an employee-owned Third Party Administrator (TPA) with 165 employees and 20 locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives.

 

BENEFITS

  • Competitive Compensation Package
  • Comprehensive Benefits
  • Employee Training Programs
  • Professional Development
  • Work-Life Balance
  • Flexible Hours
  • Family-Like Work Environment