Job Summary

Carl Warren & Company, a leading nationwide Third-Party Administrator (TPA), is seeking a highly experienced Property Liability Adjuster for a hybrid role supporting our client EBMUD in Oakland. As a Property Liability Adjuster, you will be responsible for executing on client and Carl Warren strategies to achieve claims quality, customer service, and operational objectives. This hybrid role requires a strong background in property claims management, excellent communication skills, and the ability to work effectively with internal and external stakeholders.

Responsibilities

• Execute on client and Carl Warren strategies to achieve claims quality, customer service, and operational objectives.
• Proactively manage claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines and client requirements.
• Maintain high productivity levels based on the age and complexity of the assigned caseload, which can range from 15-50 claims with values exceeding $250K.
• Manage timely diaries of claims and consistently achieve audit scores of 90% and above.
• Focus on providing outstanding work products to clients.
• Provide excellent customer service to internal and external customers.
• Prepare reports for clients and present claims in roundtable settings or claim reviews as needed.
• Develop strategies for claims resolution with clear and focused file notes.
• Identify and effectively manage vendors to achieve satisfactory results on both expense and indemnity costs.
• Perform other duties as assigned.

Requirements

• 7+ years of experience in the P&C industry, with public entity experience a plus.
• 5+ years of experience handling complex/litigated claims and litigation management.
• Property experience is a must, with homeowners experience acceptable.
• College degree preferred.
• Insurance designation preferred.
• Excellent verbal and written communication skills, proficient in professional communication, correspondence, Xactimate, and Excel.
• Strong computer skills and Microsoft applications preferred.
• Knowledge of claims processes and procedures, as well as the overall insurance industry.
• Ability to read and understand legal documents.
• Xactimate experience is required.

Competencies

• Communication Skills: Consistently and effectively communicate with diverse stakeholders across the organization.
• Problem Solving & Decision Making: Determine steps to obtain the best outcome of claim resolution, considering short and long-term outcomes.
• Customer Service: Align and support goals that promote a client-centric culture, delivering high-quality service to internal and external clients.
• Interpersonal Skills: Ability to read and work with a variety of people, assess credibility, maintain optimism, build relationships, and be resilient and approachable.
• Strategic Thinking: Understand multiple resources that assist in claim resolution and facilitate these resources, continually monitoring the effectiveness of the current strategy.
• Functional/Technical Expertise: Demonstrate the ability to investigate, evaluate, and resolve claims, maintaining functional and technical expertise through projects, designations, and continuing education.

Additional Information

• Claim assignments: 3-5 claims per week based on historical data.
• Average timeline: Varies due to the claimant's need to submit proof of damages, with some claims taking several months to resolve.
• Training: Onsite training at EBMUD and general Carl Warren & Company training.
• Claim management systems: EBMUD uses MicroNich and FHE for claims management.
• Mileage reimbursement: Mileage is reimbursable from the EBMUD office to the inspection site.

 Up to $90,000

Administrative Assistant, Venbrook Senior Leadership

COMPANY OVERVIEW:

Venbrook Insurance Services is a national leader in insurance, reinsurance, risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products, including Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability, Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean, and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA, with various locations throughout the country.

We offer competitive compensation and a comprehensive benefits package: 

• 401k + employee match
• Medical, dental, vision, life, and disability insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick leave
• Professional development programs
• Work-life quality and flexibility

Visit us online at www.venbrook.com  

POSITION OVERVIEW:

Come join our team as an important and contributing team member. The Administrative Assistant role is a great way to add valuable experience to your resume. This role will actively support the Senior Executive Assistant, who supports all Venbrook Senior Leadership.

DUTIES & RESPONSIBILITIES:

• Organize and schedule appointments, meetings, and travel arrangements for multiple calendars.
• Manage expense reports.
• Coordinate logistics for meetings, including room setup, and catering.
• Work with sensitive information with discretion to maintain confidentiality and security.
• Produce and distribute correspondence memos, letters, and forms.
• Assist in the preparation of agendas, reports, and presentations.
• Develop and maintain a digital and physical filing system.
• Order and maintain supplies for office.
• Direct visitors and answer phone calls.
• Hybrid work arrangement; three days per week in the West LA Office and Woodland Hills Office.

QUALIFICATIONS:

• High level of professionalism, confidentiality, courtesy, and integrity.
• 5+ years of basic administrative experience.
• Team player with the ability to frequently change priorities in a fast-paced environment.
• Superior record for attendance and punctuality.
• Excellent time management skills and the ability to prioritize tasks.
• Experience supporting a team or department a must.
• High school diploma or equivalent essential.
• Proficient in MS Suite (Outlook, Excel, PowerPoint).

Position pays up to $75,000

JOB SUMMARY:

The Senior Client Executive in the Employee Benefits department acts as an agent for Producer assigned accounts, managing a book of business and partnering with the service team. This role is responsible for servicing and solicitation activities, maintaining client relationships, and driving growth in the employee benefits sector.

DUTIES & RESPONSIBILITIES:

• Manage all client-required services and maintain client relationships with minimal input from Producers.
• Oversee a large book of business through the direction of employees on the service team.
• Develop new business leads from Producers and identify cross-sell opportunities.
• Serve as the primary point of contact for clients from initial lead through ongoing service.
• Participate in team selling processes, including finalist interviews and RFP responses.
• Prepare and present renewal analyses to clients.
• Sell renewal business to existing clients and, where applicable, sell additional lines of coverage.
• Promote other Venbrook services to clients through Producer Service Proposals
• Provide analysis and recommendations concerning clients' existing coverages.
• Select carriers for solicitation and negotiate benefit and premium considerations.
• Respond to client inquiries, including benefit and claim questions and issues.
• Review client coverage contracts and amendments for accuracy
• Manage and negotiate third-party vendor relationships and contracts on behalf of clients.
• Manage dedicated service team and provide mentoring and coaching to departmental staff.
• Serve as a technical expert, assisting department members in resolving complex issues.
• Comply with agency management system data standards and maintain data integrity.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree or equivalent combination of education and experience
• Ten (10) or more years of related work experience in employee benefits
• Valid insurance license with ongoing commitment to meeting Continuing Education requirements.
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong problem-solving and time-management abilities
• Demonstrated ability to work within a team and foster teamwork.
• Exceptional planning, organizational, and prioritization skills

Salary up to $150k

COMPANY OVERVIEW:

Venbrook Insurance Services is a national leader in insurance, reinsurance, risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products, including Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability, Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean, and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA, with various locations throughout the country.

We offer competitive compensation and a comprehensive benefits package: 

• 401k + employee match
• Medical, dental, vision, life, and disability insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick leave
• Professional development programs
• Work-life quality and flexibility

Visit us online at www.venbrook.com  

Job Summary:

Venbrook Insurance Services, a national leader in insurance, reinsurance, risk brokering, and management solutions, is seeking an experienced Facilities Manager to join our dynamic team. The ideal candidate will be responsible for overseeing all aspects of our office facilities, ensuring a safe, efficient, and comfortable work environment for our employees.

Key Responsibilities:

• Manage day-to-day facilities operations, including maintenance, repairs, and improvements.
• Implement cost-effective solutions to optimize space utilization and reduce overhead costs.
• Oversee vendor relationships and negotiate contracts for services such as cleaning, security, and equipment maintenance.
• Ensure compliance with safety regulations and building codes.
• Coordinate office moves, space planning, and furniture procurement.
• Manage facility budgets and track expenses.
• Implement sustainable practices to reduce environmental impact.
• Respond promptly to employee requests and concerns regarding facility issues.
• Develop and maintain emergency preparedness and business continuity plans.

Qualifications:

• Bachelor's degree in Facility Management, Engineering, or a related field
• 3+ years of experience in facilities management, preferably in a corporate office setting
• Strong knowledge of building systems, safety regulations, and facility best practices
• Excellent problem-solving and project management skills
• Proficient in Microsoft Office and facility management software
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a dynamic environment.
• IFMA Certified Facility Manager (CFM) certification preferred.

Ideal Candidate Profile:

• Entrepreneurial mindset and ability to thrive in a fast-paced, ambiguous environment.
• Proactive and resourceful in finding creative solutions to challenges.
• Comfortable with change and able to adapt quickly.
• Passionate about creating an inspiring workspace for our team.
• Aligns with our core values of innovation, collaboration, and continuous improvement.

 Salary up to $85,000