Venbrook Culture


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


Job Title: Account Manager- Commercial Lines

Reports to:                   Account Executive       

Location:                      Irvine, Ca                                 

Company Overview:    

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description

Come join our new and growing Commercial Lines Team in Irvine, CA! The Account Manager role is a ground floor opportunity for a Commercial Insurance professional with 3-5 years’ experience. The Account Manager will actively support an assigned client base of Commercial accounts in a manner that promotes an excellent level of service and profitability to both the customer and Venbrook.

DUTIES & RESPONSIBILITIES:

  1. Client Service
  • Review insurance coverages to ensure quality of risk placement. Notify Account Executive when changes in coverage are required due to a change in exposure, marketplace and/or general improvement of insurance program. Utilize additional technical resources as needed.
  • Demonstrate an understanding of routine coverages and policy terms and be able to clearly articulate this information as needed.
  • Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits and general correspondence. Utilize all available resources to ensure timely completion of work.
  • Develop and maintain professional relationships with clients, support staff, insurance markets and other Venbrook staff.
  • Keep client files in order in accordance with Venbrook’s policy and documentation procedures; document all account activities in a manner which is clear and understandable by others.
  1. Marketing Renewals and New Business
  • Prepare underwriting submissions, assist Account Executive in the selection of markets, and send completed submissions to markets in a professional and timely manner.
  • Assess and act upon opportunities to develop additional account revenue by cross selling additional coverages or referrals.
  • Follow up with markets and monitor the quote/underwriting process to ensure that we are meeting the necessary time frames established.
  • Prepare coverage letters, check policies for accuracy, issue binders, process invoices and set up files.

lll. Schedule

  • Full time position, 40 hour schedule
  • Ability to work daily, on site in the Irvine, CA office
  • Ability to work overtime when needed/requested.

 

COMPETENCIES:

Interpersonal Skills

  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team with individual responsibilities; willing to assist others when needed.
  • Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.Customer Service
  •  
  • Highly alert to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Works with a sense of urgency as required to meet deadlines.
  • Manages difficult or emotional customer situations.
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets all commitments.
  • Computer Skills
    • Proficient in common Microsoft Office applications – Word, Excel, etc.
    • AMS 360 experience preferred.
    • Education and Licensing
      • 3 - 5 years of related work experience
      • CISR Designation preferred
      • California Property/Casualty License Required
      • College Degree preferred 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

 

DEPARTMENT: Orange County

REPORTS TO: Account Executive

Company Overview:

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description

Come join our new and growing Commercial Lines Team in Irvine, CA! The Account Technician role is a ground floor opportunity for a Commercial Insurance professional with 2-5 years’ experience. The Account Technician will actively support an assigned client base of Commercial accounts with the direction of the Account Executives and Brokers. 

OBJECTIVE: To assist Account Executive and Brokerage Department in servicing of accounts in a manner that reflects Venbrook’s commitment to quality and excellent customer service 

DUTIES & RESPONSIBILITIES:

1) Account Servicing

  • Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits and general correspondence. Utilize all available resources to ensure timely completion of work.
  • Develop and maintain professional relationships with clients, support staff, insurance markets and other Venbrook staff.
  • Keep client files in order in accordance with Venbrook’s policy and documentation procedures; document all account activities in a manner which is clear and understandable by others.

2) Marketing Renewals and New Business

  • Set up renewal submissions in AMS.
  • Order loss run
  • Print Certificates of Insurance
  • Request renewal application and list of necessary documents from incumbent carriers/wholesalers.
  • Assist Account Executive in collecting renewal information.
  • Follow up with markets during the quote/underwriting process at direction of AE to ensure that we are meeting the necessary time frames established.
  • Check policies for accuracy, issue binders, process invoices and set up files. 

COMPETENCIES:

1) Interpersonal Skills

  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.

2) Customer Service

  • Fully committed to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Works with a sense of urgency as required to meet
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets commitments

3) Computer Skills

  • Proficient in common Microsoft Office applications – Word, Excel, etc
  • AMS 360 experience a plus 

EDUCATION & EXPERIENCE:

  • Some college or technical courses preferred
  • California Brokers Property/Casualty License

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Job Title: Marketing Specialist

 

Reports to:                Vice President of Marketing and Communications  

Location:                    Woodland Hills, CA                            

 

Company Overview:

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward. 

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds. 

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description:

Come join our Marketing Team! This is a great opportunity for an individual with a degree in Marketing and 1-2 years’ experience in a Marketing Department to be exposed to all areas of a corporate marketing department and get some great work experience. Reporting to the Vice President of Marketing and Communications, the Marketing Specialist will:

  • Support the marketing strategy by driving communications and campaigns through display, social media, organic search, SEO, and traditional channels.
  • Perform regular maintenance of website, collateral, and daily internal and external communications that effectively promote the organization and its products.
  • Be responsible for the timely, cost-effective, and accurate fulfillment of information requests received through a variety of channels.
  • Work closely with stakeholders to ensure accuracy of product information on the company, ensures production schedule is on-target, and traffics initiatives to stay on schedule and maintain the Marketing calendar. 

The candidate must be able to juggle multiple projects and priorities, collaborate with cross-functional teams, and have high-level communication skills to support varied audiences. 

Responsibilities:

  • Maintains communications schedule/calendar of online and offline initiatives targeted at internal and external audiences.
  • Publish and maintain all content via various marketing channels, intranet, network platforms, social tools, and CRM tools.
  • Contribute creatively and execute on corporate communications, campaigns, events, tradeshows, and customer-facing online and offline materials.
  • Helps drive programs and sales objectives with sales teams. Maintain performance and manage metrics to measure success and improve future project performance.
  • On-board Sales teams on marketing best practices, tools, CRM, business systems and resources.
  • Ensures that projects are completed in a timely manner and within budget.
  • Works closely with the Vice President of Marketing & Communications, creative services teams, vendors and company leadership. 

Education, Experience, and Skill Requirements:

  • Bachelor’s Degree in Marketing or Business required.
  • 1-2 years of experience in marketing and/or digital channels.
  • A minimum of one year experience in an office or corporate environment.
  • Working knowledge of Adobe Creative Suite, MS Office, and CMS Management.
  • Tech-savvy and fast learner.
  • Demonstrated adaptability – works effectively in the face of shifting and multiple priorities.
  • Attention to detail especially in writing, editing, and proof-reading skills.
  • High energy self-starter. Must be able to take the initiative with minimal guidance and be self-directed to prioritize workload to meet assigned deadlines.
  • Strong communications and analytical thinker.
  • Excellent interpersonal and relationship management skills with the proven ability to work with all levels of an organization. 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.