Venbrook Culture


Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day.

We are committed to building lasting relationships with you and delivering value to your career growth.

Venbrook Provides:

  • Professional development
  • Work/Life quality and flexibility
  • Commitment to our communities
  • Competitive compensation and benefits

Employee Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Short and Long Term Disability
  • Accidental Death and Dismemberment
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays

Careers


Our professionals are at the heart of our business strategy and success. We recruit top talent with traditional and nontraditional backgrounds so that we continue to build Venbrook as a great place to work.

Internships. Venbrook believes in investing in talented people. We provide university internships in selected offices, please contact us for more details, and a list of internships currently available at careers@venbrook.com.

Join Us


Job Title: Account Manager- Commercial Lines

Reports to:                   Account Executive       

Location:                      Irvine, Ca                                 

Company Overview:    

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community:

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook

Job Description

Come join our new and growing Commercial Lines Team in Irvine, CA! The Account Manager role is a ground floor opportunity for a Commercial Insurance professional with 3-5 years’ experience. The Account Manager will actively support an assigned client base of Commercial accounts in a manner that promotes an excellent level of service and profitability to both the customer and Venbrook.

DUTIES & RESPONSIBILITIES:

  1. Client Service
  • Review insurance coverages to ensure quality of risk placement. Notify Account Executive when changes in coverage are required due to a change in exposure, marketplace and/or general improvement of insurance program. Utilize additional technical resources as needed.
  • Demonstrate an understanding of routine coverages and policy terms and be able to clearly articulate this information as needed.
  • Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits and general correspondence. Utilize all available resources to ensure timely completion of work.
  • Develop and maintain professional relationships with clients, support staff, insurance markets and other Venbrook staff.
  • Keep client files in order in accordance with Venbrook’s policy and documentation procedures; document all account activities in a manner which is clear and understandable by others.
  1. Marketing Renewals and New Business
  • Prepare underwriting submissions, assist Account Executive in the selection of markets, and send completed submissions to markets in a professional and timely manner.
  • Assess and act upon opportunities to develop additional account revenue by cross selling additional coverages or referrals.
  • Follow up with markets and monitor the quote/underwriting process to ensure that we are meeting the necessary time frames established.
  • Prepare coverage letters, check policies for accuracy, issue binders, process invoices and set up files.

lll. Schedule

  • Full time position, 40 hour schedule
  • Ability to work daily, on site in the Irvine, CA office
  • Ability to work overtime when needed/requested.

 

COMPETENCIES:

Interpersonal Skills

  • Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
  • Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.
  • Teamwork - Balances needs of team with individual responsibilities; willing to assist others when needed.
  • Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.
  • Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.Customer Service
  •  
  • Highly alert to the needs of the client.
  • Consistent and continuous service to the client and carriers.
  • Works with a sense of urgency as required to meet deadlines.
  • Manages difficult or emotional customer situations.
  • Acts in a diplomatic manner and responds promptly to customer needs.
  • Meets all commitments.
  • Computer Skills
    • Proficient in common Microsoft Office applications – Word, Excel, etc.
    • AMS 360 experience preferred.
    • Education and Licensing
      • 3 - 5 years of related work experience
      • CISR Designation preferred
      • California Property/Casualty License Required
      • College Degree preferred 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

 

 

Reports to:       VP Risk Control

Location:          Remote- Southern CA 

Company Overview:    

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward.

Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds.

Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.

Follow our community: 

Facebook – www.facebook.com/venbrook

Twitter – www.twitter.com/venbrook

LinkedIn – www.linkedin.com/company/venbrook 

Job Description:

Bring your Workers’ Compensation expertise to a national commercial insurance brokerage. . The Workers Compensation Specialist serves as a liaison between our customers (Insureds) and the insurance carriers on new and existing Workers’ Compensation claims throughout the country. Join our growing Risk Control Team! 

Duties and Responsibilities:

  • Analyze new and existing Workers’ Compensation claims by gathering information to determine exposure of the claim.
  • Maintain diary/suspense high exposure/complex open claims that involve litigation, rehabilitation etc.
  • Respond to Workers’ Compensation questions from clients and Insurers.
  • Prepare and present “Claims Reviews” to client.
  • Present findings to the client, account executive or producer.
  • Use appropriate cost containment techniques (reserve management) including strategic vendor partnerships to reduce overall cost of claims for our clients.
  • Set up a proactive “Plan of Action” on open claims.
  • Prepare Unit Statistical Filing and Experience Modification projections.
  • Prepare claims status reports and send to client per the “Risk Management Client Service Guidelines”.
  • Attend seminars, conventions and on-line training to keep abreast of the changing rules and regulations related to Workers’ Compensation.
  • Coordinate Workers’ Compensation seminar presentations for our clients.
  • Up to 25% travel 1) Interpersonal Skills

Competencies:

  • Oral Communication – Speaks clearly and can respond well in positive or negative situations; listens and gets clarification as needed; responds well to questions.
  • Planning and multitasking skills – Exceptional organizational skills, meet deadlines, plan and schedule and multitask various assignments, tasks and events.
  • Written communication – Writes clearly and concisely; edits work for spelling and grammar; presents numerical data effectively.
  • Teamwork – Balances needs of team in addition to individual responsibilities; willing to assist others as needed.
  • Presentation skills – Begins to develop presentation skills; maintains a professional appearance.
  • Commits to following company procedures; demonstrates ethical behavior in all business dealings.

2) Computer Skills

  • Working knowledge of Microsoft products (Outlook, Word, Excel, PowerPoint)  

Education and Experience:

  • Minimum 5 years Workers’ Compensation claims experience
  • Bachelor’s degree preferred, from an accredited college or university
  • P&C license required
  • Professional certification as applicable to Workers’ Compensation preferred
  •    
  • While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Company Overview:

Come join our warm, casual, welcoming work environment! Be one of the family! 

Brooks Group Insurance Agency LLC (“Brooks”) is a full-service wholesale distributor of specialty insurance products and services in the property and casualty marketplace providing coverage on both an excess and surplus (E&S) and admitted basis. Since its founding, Brooks has successfully serviced the standard markets and brokered distressed and complex lines of business. As an independent wholesaler, Brooks has the premium volume to create and maintain significant relationships with its markets, enabling a preferred partner status that results in priority attention to submissions and superior service. Brooks’ market strength and expertise includes:

  • Independent wholesale broker
  • High-touch broker specialists
  • Comprehensive business product line mix
  • Collective approach to complex insurance needs 

Job Description: 

The Broker Assistant role is an entry level role for an individual with two years’ experience in the insurance industry and a great opportunity to learn more about the industry. This role will report directly to and provide administrative support to one of our active Brokers and will provide customer service support to various retail agents (Brooks customers). This role will be located in the Brooks office located in Manalapan, New Jersey.

 

Responsibilities: 

  • Maintains and services new and renewal policies from quoting, binding, billing and throughout the policy term.
  • Reviews applications for completeness and requests missing information from the retail agent, when required.
  • Follows up on new and renewal quotes in an effort to maximize all new business quotes and retain renewals.  
  • Prepares and delivers the quote and policies to the retail agents
  • Requests changes to policies as instructed by the agent.
  • Maintains compliance with agency’s established processes.
  • Keeps up to date with the various products and services the agency represents
  • Provides proactive and solutions-oriented customer service to all internal and external queries
  •  

Position Requirements: 

  • 2 years’ experience in the insurance industry in a similar role
  • Administrative Assistant background is helpful.
  • BA/BS preferred
  • Experience working with AIM (Vertafore) preferred
  • Strong interpersonal and communication skills and the ability to communicate and build trusted relationships with all levels of staff and external contacts
  • Significant attention to detail
  • Provides a high quality product and takes ownership of work
  • Excellent customer service skills
  • Works with a sense of urgency as required to meet deadlines
  • Acts in a diplomatic manner and responds promptly to customer needs/requests
  • Able to prioritize workload and work under pressure
  • Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills

 

Physical Demands:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, using repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to balance, kneel, crouch, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.