Venbrook Group, LLC and its subsidiary and affiliated companies (such as Venbrook LLC, Venbrook Insurance Services, LLC, Venbrook Specialty Services, LLC, OneSource Claims Management, LLC, Brooks Specialty Insurance Group, LLC, Venbrook, and venbrook.com or “Venbrook Group, LLC”, “we” “our” and “us”) adheres strictly to best privacy practices to ensure that your privacy is respected and all personal information you provide to us is kept confidential.
What information do we collect?
As a visitor to our Site, you can engage in many activities without providing any personal information. However, we do collect and aggregate information pertaining to the web pages visited and general usage patterns through the use of “cookies” as described below. Such information is not linked to any sensitive information. The non-sensitive information we collect helps us to identify the most popular areas of our Site and allows us to determine the effectiveness of our promotional activities.
You may have the opportunity to participate in any of the following activities at the Venbrook Group, LLC Site, including but not limited to: overage application, surveys/polls/contests, online purchase of products, blog commenting, or forum/wiki participation. These activities may require the collection of sensitive personal information including: your name, address, e-mail address, telephone number, credit card details, and/or comments. Such data collected may be combined with the information you provided when you applied for Venbrook Group, LLC or Venbrook Group, LLC products. Venbrook Group, LLC is committed to safeguarding your personal information and will only use such information to better understand your needs and to provide you with better service.
How may we use the information?
In addition, for us to serve you better, we may use your personal information for the following purposes, including but not limited to:
From time to time, our Site may request information from you via surveys/polls/contests/promotions and other marketing activities. Participation in these activities is completely voluntary and you have a choice whether or not to disclose any information. Information requested may include contact information; such as your name and your email address to notify the winner(s) and demographic information; such as your age, for eligibility purposes. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of our Site.
Venbrook Group, LLC may occasionally send you marketing materials or product information via e-mail. Your email address will only be used for these purposes and will never be shared with unaffiliated third parties without your consent, absent a court order. Where applicable, we will follow all local requirements, such as allowing you to opt in before receiving unsolicited e-mails. You have the right to opt out from receiving such electronic communications from us at any time.
How do we protect sensitive information?
To prevent unauthorized access to our database, and to ensure the appropriate use of information, we have put in place electronic and managerial procedures to safeguard sensitive information. We use Secure Sockets Layer (SSL) encryption on web pages where personal information is required.
Information from Children
Venbrook Group, LLC will never knowingly collect sensitive information from children under 16 years of age for marketing purposes. If we learn that personal information has been submitted to us by children under 16 years of age, we will delete such information from our files. Minors under the age of 16 should ask their parents or guardians for permission before submitting any personal information to anyone over the Internet.
Third Party Web Sites
You are entitled to ask for a copy of the personal information we hold about you at any time (for which we may charge a small administration fee). We will correct any inaccuracies in your personal information at your request.